# Systems Engineer (Microsoft Cloud & Infrastructure)**6-Month Contract | Immediate Start | Parramatta (3 Days Onsite)**Are you an experienced Systems Engineer with a passion for Microsoft technologies, cloud infrastructure, and delivering exceptional customer outcomes? We're seeking a hands-on Systems Engineer to join our IT Services team for a 6-month contract, supporting enterprise customer environments and critical technology projects. This is a fantastic opportunity to work across modern Microsoft technologies while partnering closely with customers to drive operational excellence and technical innovation. ## What You'll Be DoingAs a key member of our technical delivery team, you'll provide advanced support, project implementation, and technical expertise across a broad range of technologies, including:* Microsoft Azure and hybrid cloud environments* Microsoft 365 (Exchange Online, Teams, SharePoint, Entra ID)* Windows Server, Active Directory, DNS, and Group Policy* Microsoft Intune and Endpoint Management* Windows Autopilot and modern workplace solutions* VMware infrastructure You'll also:* Act as a Level 2/3 escalation point for complex technical issues.* Support technology migrations, upgrades, and infrastructure projects.* Ensure customer environments remain secure, available,



and high performing.* Create and maintain technical documentation and operational standards.* Partner with customers and stakeholders to deliver outstanding service outcomes.**To be successful in this role:**## About YouWe're looking for an experienced infrastructure professional who thrives in customer-facing environments and enjoys solving complex technical challenges. ### Essential Experience* 7+ years' experience in the IT services industry, ideally within an MSP environment.* Minimum 4 years' hands-on experience supporting:Microsoft AzureWindows ServerActive Directory / Entra IDDNS and Group PolicyMicrosoft 365Microsoft Intune* Experience supporting cloud, on-premise, and hybrid environments.* Strong troubleshooting, problem-solving, and communication skills.* PowerShell scripting and automation experience. ### Technical Skills* Azure administration, including servers and VPN gateways.* Microsoft 365 administration.* Endpoint management and compliance.* VMware administration.* Modern workplace technologies.* Infrastructure and security best practices. ### Certifications**Required (or equivalent experience):*** Microsoft Certified: Windows Server Hybrid Administrator Associate.**Highly Regarded:*** Microsoft 365 Teams Administrator Associate.* Endpoint Administrator Associate.* VMware VCP.**What we give back to you?**At Ricoh, we take pride in giving back for your contribution to our success. We offer a range of advantages including:* Paid Parental Leave* Purchased Leave Scheme* Participation in our RedE recognition program* Free income protection cover* Wellness program* Novated leasing## **Employment Type**Fixed Term (Fixed Term)
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📌 Systems Engineer (City of Gold Coast)
🏢 Ricoh Australia
📍 City of Gold Coast