Join an award-winning organisation and make a genuine difference in the lives of people with disability.

Biala has been supporting children, young people and adults with disability and their families across Northern NSW for more than 50 years. At Biala School, we provide specialised education in a supportive, inclusive and person-centred environment where every student is valued and encouraged to thrive.

We are seeking an organised, friendly and professional Administration Officer to join our school team and be the welcoming face of Biala School.

About the Role

As our Administration Assistant, you will be the first point of contact for students, families, visitors and external professionals while providing essential administrative support that helps keep our school running smoothly.

This is a Fixed-Term Part-Time position from 8:30am to 3:00pm at our Biala School site during school term 4 - 2026.

Key Responsibilities

Provide skilled front-of-house reception services.

Manage incoming phone calls, emails, enquiries and visitors.

Maintain student, family and school records.

Prepare correspondence, forms and administrative documentation.

Support communication between families, staff and school leadership.

Coordinate bookings, appointments and visits from external professionals.

Assist with school events, meetings and day-to-day operations.

Maintain confidential information and administrative systems.

About You

You are a proactive administrator who enjoys working with people and takes pride in delivering exceptional customer service. You have strong organisational skills and can confidently manage multiple priorities in a busy environment.

To be successful, you will ideally have:

Experience in reception, administration,



customer service or a similar role.

Strong Microsoft 365 and computer skills.

Excellent communication and interpersonal skills.

High attention to detail and accuracy.

Strong organisational and time-management abilities.

The ability to handle confidential information with professionalism.

A positive, reliable and team-focused approach.

Highly Regarded

Experience working in a school, disability, community services or health environment.

Experience using student management, CRM or records management systems.

Understanding of child-safe practices.

Why Join Biala?

Biala is a recognised and award-winning Employer of Choice, with achievements including:

- Business Excellence Awards in 2024 and 2025.

- Employer of Choice in 2025 and 2026.

- Regional Employer of Choice and Outstanding Leader awards in 2025.

- Excellence in Health, Care and Wellness in 2026.

We offer a supportive workplace, ongoing training, salary packaging, wellbeing initiatives and opportunities to grow your career.

The successful applicant will be required to hold or obtain:

Current Working with Children Check.

NDIS Worker Screening Check.

National Criminal History Check.

Current Australian Driver Licence.

Apply Now

If you are a motivated administrator who enjoys working in a school environment and wants to contribute to a values-driven organisation making a real impact in our community, we'd love to hear from you.

Apply via Seek with your resume and cover letter addressing the selection criteria. Interviews will begin as suitable applicants are identified.

Aboriginal and Torres Strait Islander people are encouraged to apply.

For more information about the role, please reach out to 02 6686 4*** or **@biala.org.au

📌 Administration Assistant (Ballina)
🏢 Biala Support Services
📍 Ballina