What You’ll Do

This is a varied, hands-on role where you’ll play an important part in keeping our sales process moving, supporting our consultants and delivering a great experience for our customers.

Manage Sales & Contract Administration

You’ll help keep every sale on track from signed contract through to installation.

- Coordinate sales contracts and see them through to finalisation.

- Work closely with our Sales Team to keep contracts progressing smoothly and consistently.

- Coordinate contract amendments and ensure changes are clearly communicated to everyone involved.

- Work alongside the Operations Manager to help achieve key Sales-to-Installation KPIs.

- Partner with the General Manager to develop and implement marketing campaigns and sales initiatives.

- Prepare weekly sales, lead and performance reporting for senior management.

Support Our Sales Team & Customers

You’ll be a key point of contact for both our sales consultants and customers, helping provide the information and support they need.

- Support sales consultants with current promotions, sales activity, customer information and general enquiries.

- Follow up with customers throughout their journey to ensure our service standards are being met.

- Assist with incoming leads and coordinate sales appointments.

- Help keep communication flowing between customers, consultants and the wider Five Star Outdoors team.

Keep Us Organised & Improving

We’re always looking for ways to work smarter and provide an even better customer experience.

- Maintain accurate sales records, databases and customer correspondence.





- Prepare reports on sales activity, contracts and progress.

- Identify practical ways to improve communication, administration and internal processes.

- Take ownership of tasks and help keep things moving from start to finish.

What You’ll Bring

Experience in home improvement sales is welcome, but it’s not essential.

You may come from sales support, administration, customer service or another fast-paced role where you’ve coordinated multiple priorities and helped customers and colleagues get things done.

What matters most is your attitude, organisation and willingness to take ownership.

- Strong attention to detail and confidence managing records and changing information.

- Excellent organisation skills and the ability to juggle multiple priorities.

- Clear, confident communication and a skilled, responsive approach to customer service.

- The ability to build positive working relationships with customers, colleagues and external partners.

- A proactive approach — you’re comfortable following things up rather than waiting for them to happen.

- A willingness to learn our sales process and see tasks through to completion.

Why Five Star Outdoors?

We’re a family-owned business that has been helping Australian homeowners improve their home lifestyle since 2014. We’re continuing to grow, and we’re looking for someone who wants to grow with us.

You’ll join a supportive, fast-moving team where your contribution matters, your ideas are welcomed and you’ll have the opportunity to make a genuine impact on how we support our customers and our sales team.

📌 Sales Coordinator (Adelaide)
🏢 Fivestar Outdoors
📍 Adelaide