Western Geotechnical & Laboratory Services (WGLS) is seeking an organised, proactive and detail-focused Office Coordinator to join our team in Welshpool.

This is a key coordination role supporting the day-to-day operation of our laboratory. You will help ensure samples are booked in accurately, testing priorities are communicated clearly, laboratory schedules are maintained, and client deadlines are actively monitored.

The role provides administrative and operational support to the Laboratory Manager and Business Manager and works closely with clients, management and laboratory personnel.

About WGLS

Our purpose is to process laboratory samples accurately and efficiently while providing clients with high-quality, reliable reporting.

We aim to build long-term business partnerships and be the trusted testing partner for construction materials.

Our core values are:

· Integrity

· Excellence

· Partnership

· Growth

About the Role

As the Office Coordinator, you will support the smooth day-to-day operation of the laboratory by coordinating administrative activities, maintaining the laboratory schedule and helping ensure clear communication between clients, management and laboratory staff.

This position would suit someone who enjoys working in a busy operational environment, can confidently manage competing priorities and takes pride in keeping information, schedules and records accurate and up to date.

Key Responsibilities

Your responsibilities will include:

· Preparing and maintaining the daily laboratory schedule in consultation with the Laboratory Manager

· Coordinating task allocations and communicating approved testing priorities to laboratory personnel

· Monitoring due dates, workflow progress and scheduling or resource conflicts

· Escalating potential delays, capacity constraints and deadline risks to management





· Coordinating the accurate and timely booking and registration of samples, test requests and client information

· Reviewing test requests for administrative completeness and obtaining clarification where required

· Maintaining sample storage, retention and authorised disposal records

· Supporting the preparation, formatting and maintenance of controlled procedures, forms and administrative documents

· Maintaining accurate electronic and physical records in accordance with quality-system requirements

· Monitoring stock levels and ordering approved office, warehouse and nominated laboratory consumables

· Responding to routine client enquiries and providing qualified customer service

· Receiving visitors and supporting the general presentation and organisation of the office

· Maintaining the confidentiality and integrity of client, sample and business information

· Performing other reasonable administrative and coordination duties as directed by the Laboratory Manager or Business Manager

About You

To succeed in this role, you will have:

· Strong organisational and time-management skills

· The ability to prioritise tasks and respond effectively to changing operational requirements

· Excellent attention to detail and a commitment to accurate data entry and record keeping

· Strong written and verbal communication skills

· A professional and customer-focused approach

· Confidence communicating with clients,



management and laboratory personnel

· A proactive approach and willingness to take ownership of tasks

· The ability to work effectively in a process-driven environment

· A continuous-improvement mindset

· Good general IT skills, including proficiency with Microsoft Office

· A valid driver's licence

Experience with the following would be advantageous:

· Microsoft Excel

· Canva

· Xero

· Scheduling, coordination or administration within a laboratory, construction, engineering or technical-services environment

What We Are Looking For

We are looking for someone who is confident, dependable and approachable and who can bring structure, organisation and clear communication to a busy workplace.

The successful candidate will be comfortable taking ownership of day-to-day coordination activities while recognising when safety, quality, financial, operational or reputational matters need to be escalated to management.

Why Join WGLS?

This position provides an opportunity to:

· Take ownership of a key coordination role within a growing laboratory business

· Work closely with operational and business management

· Develop experience across laboratory scheduling, client service, quality documentation and administration

· Contribute directly to improving workflow, communication and service delivery

· Join a practical and supportive team that values integrity, excellence, partnership and growth

How to Apply

Please submit your resume together with a brief cover letter outlining:

· Your relevant administration, scheduling or coordination experience

· Your experience managing competing priorities

· Your proficiency with Microsoft Office and other business systems

· Why you are interested in joining Western Geotechnical & Laboratory Services

📌 Office Coordinator (Welshpool)
🏢 Western Geotechnical and Laboratory Services
📍 Welshpool