About the role

We are looking for a customer service and admin specialist to assist the Space Manager in our Prospect location to deliver high quality customer service to our members. This is an in person role. Reporting to the Space Manager, you will be providing customer service to our members and guests to ensure a high level of member satisfaction. Building relationships and communicating effectively while ensuring they have a excellent experience is the core of it.

People with retail or hospitality experience are encouraged to apply.

Key responsibilities

- Meet and greet all members and ensure everybody knows your name and you become their port of call for all their daily needs

- Maintaining the quality and presentation of all common spaces through the day

- Troubleshooting facilities such as air-conditioning, security, cleaning, common areas and other facilities matters - On job training provided

- Overseeing and executing daily office operations

- Provide tours for potential members

- Assisting in onboarding and induction for new members to ensure a positive connection to the community

- Inputting and maintaining accurate data across various platforms





- Handling member & customer enquires both in person and via email

- Setting up printer driver and access on people's devices

- Showing new members on how to connect to printers, WIFI and meeting room AV equipment

About you

- Minimum 1 year of customer service experience

- Ability to connect well with people; warm and approachable

- Strong verbal and written communication skills

- Self starter who can work independently

- Reliable

- Passion for delighting customers

- Professional demeanour

- Successful candidate must complete a National Police Clearance before commencing work

- Google suite experience - G Drive, G mail, Google docs & Google sheets (On job training provided) - Desirable

About us

Little City Coworking provides modern flexible workspaces through a range of coworking and office options with locations in Barossa, Glenunga, Prospect & Unley. Our members are a mix of business owners, remote workers and employees. We have a relaxed professional atmosphere with all the facilities required so members can be productive and connected.

📌 Space Coordinator (Prospect)
🏢 Little City Coworking
📍 Prospect