The RTO Administrator is responsible for providing high-quality administrative and front-desk support within the RTO. This role supports the productive day-to-day operations by managing student files and data entry, handling general enquiries, and providing exceptional customer service to students, staff, and visitors. The position ensures a welcoming and skilled environment while assisting with communication, record management, and compliance reporting in line with RTO requirements.

Key responsibilities
Perform general clerical duties including filing, scheduling, and correspondence
Maintain a welcoming reception area, ensuring a skilled and organised environment
Maintain accurate student and training records
Provide administrative support to trainers, assessors, and the management team
Handle incoming calls, emails, and front desk duties
Assist students with enrolment queries, appointments, and basic course information
Assist with document filing, scanning, and record-keeping
Assist with student enrolments, record keeping, and processing course documentation

Pay: $35.00 per hour

Expected hours: 22.0 per week

Work Location: In person

📌 Reception/administration Assistant Beresfield
🏢 Go Train
📍 Beresfield