Job Description

The Position:

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Join the dynamic Contact Centre team, where you'll be the first point of contact for customers needing support with bookings, freight enquiries, and general service information. This is a rapid-paced, customer-focused role ideal for someone with strong communication skills and a passion for problem-solving.

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This role is commencing immediately on a temporary basis through to the end of January 2027.

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To be successful in the role we are seeking candidates who possess the following attributes:

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Previous experience in a contact centre or high-volume customer service role
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Strong verbal communication and problem-solving skills
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Ability to work efficiently in a rapid-paced environment
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Basic computer literacy and familiarity with booking systems (preferred)
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A proactive and qualified approach to customer service
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Details:

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Competitive hourly rate of $37.50/hr
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Supportive team setting
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Based in Archerfield, QLD
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Criminal history checks may be part of the shortlisting process.

📌 Customer Support Consultantnew Queensland
🏢 Tacticall Recruitment
📍 Queensland