Are you passionate about adventure, outdoor sports, and travel? Join our energetic team at Roof Racks Galore and be a part of the exciting world of roof rack solutions. We are seeking a dedicated Roof Rack Customer Service Expert who shares our enthusiasm for exploration and understands the importance of quality roof racks in enhancing outdoor experiences.

Why Work for Roof Racks Galore?
Full In office Training and Career Development Opportunities
Employee Discounts
Brand Merch

Who are we looking for?
A proven track record in excellent customer service.
Well-developed written, verbal and interpersonal skills
Manage priorities and ability to multitask
Good knowledge of motor vehicle brands and models is important.
Enjoys meeting new people and delivering the right solution for the customer.
Intermediate Computer Skills




Eagerness to Continuously Learn
Strong Work Ethic & Organisation Skills

Roles and Responsibilities:
Providing friendly and accurate customer service about products and services
Log details and all calls, emails, and communications received.
Ability to maintain and pursue product knowledge
Maintain our standard for store/personal presentation. (Webstore)
Dealing with customer queries/complaints and offering solutions

If you think you are a great fit for our team and like working in a fun and friendly workplace.

The remuneration package will be subject to experience.

Only shortlisted applicants will be contacted.
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📌 Customer Experience & Support Queensland (Australia)
🏢 Roof Rack Superstore Pty.
📍 Australia