Support Partner - Help Older Australians Stay Independent (Hybrid Role)

South Melbourne | Full Time | 3 days in office

If you enjoy helping people feel confident, supported, and in control of their lives - this could be a really outstanding fit.

We're looking for someone who genuinely cares about people, communicates well, and wants a role where they can make a real difference (without burnout or unrealistic expectations).

Whether you've been a Care Manager, Case Manager, or Coordinator, if you understand Home Care Packages, particularly Self Managed, and like building relationships - we'd love to hear from you.

What makes this role different
A supportive, easy-going team that actually helps each other out
Hybrid setup so you get balance between home and office
A role focused on guiding and supporting - not rushing through visits
Real growth opportunities as the team continues to expand
Extra perks like your birthday off + a YOLO Day (yes, really)

What you'll be doing
Supporting older Australians to stay independent at home




Working with customers and families to build easy, practical care plans
Helping people understand and use their Home Care Package funding
Running Telehealth check-ins, reviews, and support callsKeeping things organised, compliant, and running smoothly behind the scenes

What we're looking for
Around 1+ year experience in aged care (Care Manager, Case Manager, Coordinator or similar)
A good understanding of Home Care Packages
Comfortable using systems and typing while talking on calls
Someone calm, organised, and easy to talk to
Most importantly - someone who genuinely cares about helping people

Why this role matters

This isn't just admin or ticking boxes - you'll be helping people stay in their homes, maintain independence, and feel more in control of their lives.

It's meaningful work, with a team that actually values what you do.
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📌 Support Partner / Care Manager Melbourne
🏢 Adelaide Mason
📍 Melbourne