The role

Working with one other, to be the first point of contact for all recent and existing customers (via email, phone and face to face).

Resolving customer queries on the phone, via email and face to face in a timely and accurate manner.

CRM management, processing invoices, recording expenses, providing detailed reports as requested.

Scheduling after sales calls and actively seeking customer feedback.

End to end management of the OPUS warranty process.

Working closely with the Service & Warranty team to schedule customer appointments and manage the process.

Providing an outstanding customer experience, every time.

Qualifications & experience

Previous experience in a reception and/or customer service role preferred, full training provided.

Industry knowledge highly regarded.





Excellent communication skills, both written and verbal.

A natural at building rapport with customers.

Sharp attention to detail and highly accurate.

Self-motivated and target driven.

Proficient with Microsoft Office Suite.

Why work for us?

Full training provided to help you thrive in the role.

We're an award winning, market leader in the industry.

A excellent culture where we have fun and celebrate every win.

Regular team lunches and BBQs.

Fantastic employee advantages, including company discounts and free tickets to industry shows.
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📌 Opus Campers Receptionist Melbourne
🏢 OPUS Campers
📍 Melbourne