Join an established business on a 12-month contract with a view to permanency
Broad credit role with genuine investigation and problem-solving
Work closely with internal teams and key customer accounts
Ingleburn location with two work-from-home days each week

About the company

An established organisation is seeking an experienced Credit and Collections Officer to join its finance team. The business offers a quick-paced, professional environment with close collaboration across finance and operational teams.

About the role

Reporting to an experienced Credit Manager, you will manage a portfolio of large, complex customer accounts. The role goes beyond routine collections, with a strong focus on claims, rebates, deductions, payment discrepancies and investigations.

Duties
Manage collections and aged debt across allocated customer accounts
Investigate claims, rebates, deductions and short payments
Obtain PODs and supporting documents to resolve account queries
Work with internal teams and customers to resolve account queries
Protect cash flow while maintaining positive customer relationships





Skills and experience
Experience in B2B credit, collections or accounts receivable
Confidence investigating complex claims and payment disputes
Strong communication with customers and internal stakeholders
Proactive, organised and comfortable working in a busy setting

Culture

You will join a capable, cooperative team led by a supportive manager who values initiative, clear communication and follow-through. This will suit someone who enjoys solving problems, taking ownership and contributing beyond routine collections.
Work from home two days each week
Supportive manager and established team
Exposure to complex, high-value accounts
Opportunity to broaden your skills within credit

Please note that this position is only open to applicants who are currently living in Australia and hold full, ongoing work rights. For this role, we are unable to consider candidates who require visa sponsorship or are not presently based in Australia.
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📌 Credit And Collections Officer Sydney
🏢 Stone Recruitment
📍 Sydney