Meriton Suites currently has an prospect available for an Assistant Night Manager to join our dynamic Surfers Paradise property.
About the Role
As the Assistant Night Manager you will support the Night Manager to represent Meriton Suites in the absence of the Hotel Manager. You will play a key role in ensuring the safety and wellbeing of all guests and staff.
Your Key Responsibilities:
Support Night Manager in overall supervision of the hotel
Solely represent Meriton Suites in the absence of the Night Manager's days off
Ensure the safety and wellbeing of all guests and colleagues
Greeting and welcoming our guests
Management and training of staff
Check-in and check-out of guests
Complaint handling and resolution
Ensuring relevant front desk tasks are actioned and completed
Attend to guest enquiries, requests and follow-ups if required
Preparation and set up for the following day
Guest accounting
Auditing
Occasional covering of AM/PM shifts when required
Your Attributes:
Confident and able to work under pressure
Proactive and able to make decisions autonomously
Professionally presented
A genuine passion for guest and colleague experience
Well organised with a meticulous eye for detail
Cultivates a positive team culture
Why Meriton Suites?
Australia’s largest owner-operator of apartment-style hotel suites, with 23 locations and 6,204 suites nationally
Future opportunities and career development with locations across Sydney, Brisbane, Gold Coast, Canberra and Melbourne
‘Merit Academy’ our online training platform to further develop your skills and knowledge
Paid Parental leave
Access to Employee Assistance Program (EAP) to provide qualified and personal advice
Friends and Family discounts
Team activities and social events
Induction program for all recent starters
Only short-listed applicants will be contacted within 7 days of application. Full Australian working rights required. Please note that we will not consider external agencies as recruitment for this role is handled internally.
Perks and advantages Team Member
Accommodation Discounts
Family and Friends Accommodation Discounts
Paid Parental leave
Employment Assistance Program
Kudos - Awards Recognition
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📌 Assistant Night Manager – Surfers Paradise City Of Gold Coast
🏢 Meriton Suites
📍 City of Gold Coast
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