Cx Lead: Hybrid Cx Strategy & Service Design Victoria

Cx Lead: Hybrid Cx Strategy & Service Design Victoria

28 Sep
|
Leap Telecommunications Pty
|
Victoria

28 Sep

Leap Telecommunications Pty

Victoria

Leaptel, a Melbourne-based ISP, is expanding its CX capability. We seek an experienced CX Lead to shape the CX function, translate strategy into a focused program, and drive customer-centric outcomes across research, journey mapping, service design and data.

This hands-on leadership role will guide a multidisciplinary CX team and partner with key stakeholders. You'll manage a small CX team, including a UX Designer and CX Content & Communications Specialist, while building capability and ways of
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📌 Cx Lead: Hybrid Cx Strategy & Service Design Victoria
🏢 Leap Telecommunications Pty
📍 Victoria

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