Job Description

We require a motivated and experienced admin superstar to support the Sales, Service and Administration team at our busy steel business in Toowoomba. This full time position has a robust focus on customer service, general office administration and delivery allocation tasks.

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If you are keen to progress your career and become an integral part of our business, we want to hear from you!

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What you'll be doing

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Oversee reception, including managing incoming phone calls, welcome visitors to the store and coordinate customer enquiries
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Coordinate delivery truck allocations and confirmations
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Manage the creation of purchases orders as well as reconciliation of monthly invoices onsite
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Create and maintain customer and sales documents and reports
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Collaborate closely with our team to ensure seamless project delivery and client satisfaction
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General office administration and other ad hoc duties to keep our operation running efficiently!
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What you'll bring

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Experience in office administration, reception or a customer service role
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Proficiency in Microsoft applications including Word, Excel and Outlook, and demonstrated experience using systems
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Excellent written and verbal communications skills to effectively interact with your team and build productive working relationships with customers
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High level organisational skills, time management and the ability to work to deadlines
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Capable of working autonomously and as part of a collaborative team
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Professional presentation, a positive attitude and a genuine desire to be helpful
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Experience in a construction, logistics or heavy industry would be advantageous but not essential
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Successful candidates must be able to obtain satisfactory pre-employment checks including employment reference checks and a police check.

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About Us

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Wagners is a highly renowned, ASX listed construction materials and services provider, headquartered in Queensland. We provide a wide variety of services to both domestic and international industries. We are cutting-edge developers of new generation building materials and technologies to reduce the impact of heavy construction materials on the environment.

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Wagners is an equal chance employer. We actively encourage applications from women and people of all backgrounds and are committed to a safe, respectful and inclusive workplace.

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You must have unlimited Rights to Work in Australia.

📌 Customer Service Officer Toowoomba Regional (Australia)
🏢 Wagners
📍 Australia