Job Description

Foodbank Support Worker

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Citizens Advice New Forest is looking for a compassionate Foodbank Support Worker to support people using foodbanks in Ringwood and Fordingbridge.

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The role focuses on providing practical advice for people experiencing financial hardship, including debt and perks issues, and helping them access wider Citizens Advice services.

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Robust interpersonal skills, with empathy and ability to overcome barriers
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A person-centred approach, balancing compassion with empowerment
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Self-aware and professional, with clear boundaries and confidentiality
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Able to work independently in community settings
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Strong organisational and time-management skills, focused on positive outcomes
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Excellent communication,



numeracy and IT skills, including Microsoft Office
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Advice experience is desirable but not essential, if you have transferable skills and a willingness to learn, we'd love to hear from you.

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Location: Ringwood Library with travel to Ringwood & Fordingbridge Foodbanks and some travel across the Current Forest

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Working Pattern: 10 hours per week

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Wednesday 9.30a.m – 2.30p.m
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Friday 9.30a.m – 2.30p.m
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Closing date: Friday 9th October 2026 (applicants will be considered on a rolling basis)

📌 Foodbank Support Worker Williamstown
🏢 Citizens Advice
📍 Williamstown