Mastercard is seeking a Senior Representative for our Contact Center in Australia to handle inbound customer calls, process orders, quotes and inquiries while delivering excellent service.
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The role includes supporting outbound campaigns, maintaining accurate records, and assisting with cross-selling and upselling to meet KPI targets in a shift-based workplace. Shift work is required as the Contact Centre operates 7 days per week, 24 hours per day.
📌 Senior Contact Center Specialist Inbound & Outbound New South Wales
🏢 Mastercard
📍 New South Wales
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