Job Description

This is a practical support role working alongside the Store Manager and sales team at Aussie BBQs & Fireplaces in Murarrie. The main purpose of the role is to make sure orders, stock, deliveries, quotes and customer follow-ups are kept up to date and nothing gets overlooked. Full time role possible to the right candidate.

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Key responsibilities

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Checking and processing online orders

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Monitoring outstanding customer orders and special orders

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Checking incoming supplier deliveries against paperwork and purchase orders

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Recording shortages, damaged or incorrect deliveries, (ability to lift heavy goods not required)

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Ensuring received stock is correctly processed

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Keeping track of outstanding customer quotes and reminding the sales team when follow-up is required

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Following up staff regarding quotes, orders and collections

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Contacting customers when goods arrive

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Maintaining a list of goods awaiting collection

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Assisting with delivery and collection coordination

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About you

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Organised and methodical

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Reliable and punctual

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Positive at following tasks through to completion

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Comfortable using computers, email and basic retail systems

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Confident speaking with customers and suppliers

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Accurate with paperwork

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Comfortable reminding team members when something still needs action

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Able to work independently as well as part of a small team

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Previous experience in administration, retail, customer service, order processing, purchasing or stock control would be helpful

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Experience with retail POS/inventory systems would be advantageous but is not essential

📌 Retail Administration & Order Support Queensland
🏢 Aussie BBQs and Fireplaces
📍 Queensland