Job Description

Franchise Development & Partner Success Manager

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You will attract, qualify and onboard new franchise partners while managing relationships with an existing portfolio of franchisees.

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Key responsibilities

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Manage franchise enquiries and recruitment activities from initial contact through to onboarding

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Conduct discovery meetings, candidate assessments and qualification discussions

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Guide prospective partners through the franchise recruitment process

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Manage the recruitment pipeline through HubSpot CRM

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Support the onboarding and launch of new franchise partners

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Build solid relationships with an existing portfolio of franchise partners

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Conduct regular business review and support discussions

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Identify opportunities for partner growth and network improvement

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Work with internal stakeholders to support partner success

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About you

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Previous experience working within a franchisor environment (essential)

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Experience in franchise recruitment, franchise development, franchise operations or franchise support

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Strong relationship management and stakeholder engagement skills

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Experience managing a structured sales or recruitment pipeline

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Excellent communication, presentation and influencing skills

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Strong commercial and business acumen

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CRM experience, ideally HubSpot or a similar platform

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A proactive, organised and results-driven approach

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About us

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Provender Australia is a national leader in workplace food, beverage and unattended retail solutions. As our franchise network continues to grow, we are seeking an experienced Franchise Development & Partner Success Manager to lead franchise recruitment activities while supporting the success of existing franchise partners.

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Play a key role in the growth of a national franchise network

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Build relationships with aspiring and existing business owners

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Join a collaborative and supportive team

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Market-competitive salary package plus performance incentives

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Adaptable working arrangements

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Make a genuine impact on network growth and partner success

📌 Franchise Development & Partner Success Manager New South Wales (Australia)
🏢 Provender Australia
📍 Australia