Catholic Care Central Queensland is seeking a Team Leader – Client Contact Team to lead a high-volume client contact operation and deliver outstanding customer service across Central Queensland.
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You will manage a large daily call load of bookings, payments, inquiries and referrals, coach a frontline team, resolve escalated issues, and ensure service standards align with our mission and values. This role offers a reliable, supportive workplace and development prospects.
📌 Client Contact Team Leader: High Volume Support Rockhampton
🏢 Catholic Care Central Queensland
📍 Rockhampton
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