Job Description

The Company

n

Work for Australia's largest independently owned courier and express freight company, proudly solving transport challenges nationwide since 1978.

n

The Position

n

Join the dynamic Contact Centre team, where you'll be the first point of contact for customers needing support with bookings, freight enquiries, and general service information. This is a fast-paced, customer-focused role ideal for someone with strong communication skills and a passion for problem-solving. This role is commencing immediately on a temporary basis through to the end of January 2027.

n

To be successful in the role we are seeking candidates who possess the following attributes:

n

n
Previous experience in a contact centre or high-volume customer service role
n




Strong verbal communication and problem-solving skills
n
Ability to work efficiently in a quick-paced environment
n
Basic computer literacy and familiarity with booking systems (preferred)
n
A proactive and skilled approach to customer service
n

n

Details

n

n
ASAP start available
n
Competitive hourly rate of $37.50/hr
n
Supportive team environment
n
Based in Archerfield, QLD
n
South Brisbane Location
n
Full time Temporary Role
n

n

Criminal history checks may be part of the shortlisting process.

📌 Customer Support Consultant Queensland
🏢 Tacticall Recruitment
📍 Queensland