Job Description

We're working exclusively with a fast-growing fintech to find a proactive, highly organised Business Operations Officer to work directly with and support their General Manager, Operations. This is a broad, hands-on role spanning staffing administration, business reporting, accounts support, project coordination and intranet management — no two days are the same. If you thrive in a fast-paced workplace and love keeping things organised and running smoothly, this role is for you.

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Key responsibilities

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Provide broad administrative and operational support to the General Manager, Operations across all business divisions
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Manage and maintain the company's business filing system, keeping documents organised and easily accessible
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Coordinate and liaise with external contractors and service providers
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Support the upkeep and continuous improvement of the company intranet
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Prepare and distribute weekly and monthly operational reports across the business
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Track divisional KPIs and performance metrics,



escalating trends or anomalies as required
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Compile reports, briefing documents and executive summaries to a transparent, professional standard
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Assist the General Manager, Operations in overseeing business projects, tracking milestones and deadlines
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Monitor progress across multiple workstreams, flagging risks or delays before they become issues
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Maintain a clear project and task tracker for full visibility of in-flight work
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About you

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Proactivity and initiative — you spot gaps and bring solutions before being asked
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Strong accountability and reliability
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Professionalism and effective communication
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Adaptability in a fast-paced, diverse role
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Excellent attention to detail
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A varied, hands-on role with genuine scope to make it your own
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Direct exposure to all areas of the business, working closely with the General Manager, Operations
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📌 Business Operations Officer Queensland (Australia)
🏢 MYNR2
📍 Australia