Job Description

As a Residential Youth Worker, you will provide day-to-day care and support to young people in a residential setting, helping them develop independent living and life skills while promoting positive routines, education, health, and wellbeing outcomes. You will manage behaviours using trauma-informed and therapeutic approaches, complete case notes and incident reports, support young people to attend appointments and community engagements, work collaboratively with families and stakeholders, and maintain a protected and supportive home environment.

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Key responsibilities

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Provide day-to-day care and support to young people in a residential setting
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Help young people develop independent living and life skills
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Promote positive routines, education, health, and wellbeing outcomes
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Manage behaviours using trauma-informed and therapeutic approaches
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Complete case notes, incident reports, and other documentation
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Support young people to attend appointments, school, activities, and community engagements
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Work collaboratively with families, Child Safety, and other stakeholders
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Maintain a protected and supportive home environment
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About you

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Remains calm and qualified in challenging situations
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Excellent communication and relationship-building skills
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Understands the impact of trauma on young people
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Can work independently and as part of a team
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Demonstrates reliability, accountability, and professionalism
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Certificate IV in Child, Youth and Family Intervention, Community Services or a related field (or willingness to obtain)
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Current First Aid and CPR Certificate
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Valid Blue Card
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Current Queensland Driver Licence
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Ability to work a rotating roster including sleepovers, weekends, evenings, and public holidays
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Rights to work in Australia
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Ongoing training and professional developmentSupportive leadership team
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Career progression opportunities within a growing organisation
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The chance to make a genuine impact every day
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About us

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At Ultra, we believe every young person deserves safety, connection, and the opportunity to reach their full potential. We invest in our people, foster a positive team culture, and provide the support needed for our staff to succeed.

📌 Residential Youth Worker Ipswich Qld
🏢 Ultra Supports
📍 Ipswich