Standards Australia is seeking a hands-on Technical Support Analyst to deliver high-quality 1st and 2nd line IT support across hardware, software, SaaS, and end-user devices. This in office role requires three days per week in the office to ensure timely assistance for staff and vendors.
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You will troubleshoot issues via phone, remote, or face-to-face, log incidents, and collaborate with internal IT teams while maintaining documentation and contributing to knowledge base improvements.
📌 Hands On It Support Analyst: 1st/2nd Line, On Site New South Wales (Australia)
🏢 Standards Australia
📍 Australia
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