Job Description

We are seeking an experienced Trust Account Specialist to support our diverse client base by delivering high-quality trust accounting support within real estate environments. This role suits a detail-oriented qualified who enjoys working with financial data, ensuring regulatory compliance, and supporting holiday property management teams to operate with confidence.

n

You will play a key role in training and assisting clients to accurately process trust account transactions, perform reconciliations, and meet all relevant legislative and regulatory obligations.

n

Key responsibilities

n

n
Onboard and train property managers in the effective use of trust accounting software in the holiday property management sector
n
Provide guidance on correct trust accounting processes, including receipting, reconciliations, refunds, and disbursements
n
Liaise with property managers to investigate and resolve trust ledger queries
n
Support clients in understanding and complying with statutory requirements, including the Property,



Stock and Business Agents Act
n
Respond to client enquiries via the support ticketing system
n
Provide telephone-based trust accounting support as required
n

n

About you

n

n
Solid experience with trust accounting software; RMS experience is highly regarded
n
Exceptional accuracy and diligence when handling financial data and client funds
n
Solid understanding of trust account legislation and compliance obligations
n
Explicit, professional written and verbal communication skills
n

n

About us

n

Homhero is the leading provider of property and channel management software to the Australian holiday rental industry.

n

For the 12 months to August 2026, Homhero supported over 165 clients representing more than 13,000 properties. Our robust booking engine processed over 280,000 guest bookings, with a total gross booking value exceeding $650 million.

📌 Trust Account Specialist City Of Gold Coast
🏢 Homhero
📍 City of Gold Coast