Job Description
Remondis Australia in Sydney is seeking a Senior Customer Service Officer to lead day-to-day operations within the Customer Service team, acting as the first point of escalation for complex enquiries, disputes, credits and Sales Agreement matters.
You will mentor the Customer Service team, work with SLAs, and preferably have experience with Salesforce.
The role covers managing inboxes, reviewing disputes, coordinating DocuSign requests, onboarding and training, and driving procedural
📌 Senior Customer Service Lead -- Salesforce & Disputes (New South Wales)
🏢 Remondis
📍 New South Wales
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