About the company Pharmequip are a family run business operating for over 25 years in the Bayswater area.
We are Australia's premium pharmaceutical hose supplier and equipment supplier, working with some of the biggest names in the industry.
Pharmequip supplies a wide range of pharmaceutical grade equipment which assists in the production of vaccines and many of other products in the Bio pharma industry.
We also cater for the food and beverage and many other industries.
We also offer a seamless customer service process to our clients including after sale support and service to the Biotech manufacturing market.
The Role This is a rare and exciting prospect due to the expansion of the sales department.
An opportunity to join a growing organisation and develop further your technical sales skills with leading pharmaceutical clients.
We are seeking an enthusiastic person who is keen to learn.
In order to excel in this position, previous sales experience .
Your communication skills will be vital in building and maintaining strong relationships with both new and current customers, as well as negotiating prices and finalising sales.
You will also be supporting our service team by helping them to prepare and close jobs.
Key responsibilities will include but are not limited to
Provide product information to customers, and pricing and regularly update customers on lead times.




Manage customer enquiries and resolve any issues promptly.
Identify sales opportunities.
Have experience with CRM systems (Not essential training will be provided)
Manage a prospective sales pipeline and move opportunities through it
Follow up on sales leads generated from various source
Handle email and telephone enquiries
Follow up on outstanding quotations
Provide accurate and timely quotes
Preparing quotes for service jobs
Scheduling service jobs
Sending quotes to customers for service jobs
Closing service Jobs and sending customers final invoices
Picking parts for service jobs
coordinating with customers for service jobs
Processing customer orders (including picking, packing and dispatch)
General administration support
The successful applicant will have
Previous experience in Internal Sales or service support
High attention to detail
Proven ability to plan, organise, monitor, and adapt processes to support improvement strategies.
Excellent written and verbal communication skills
Exceptional attention to detail with excellent time management skills.
Flexible and dependable with the capacity to work under pressure
Strong motivation, energy, and goal orientation
Training will be provided by PharmEquip Pty Ltd
Please note that only successful candidates will be contacted.
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📌 Internal Sales/Service Support (Melbourne)
🏢 PharmEquip
📍 Melbourne