27 Sep
|
BioKem Oil Services
|
Queensland
27 Sep
BioKem Oil Services
Queensland
Technical Sales Manager – Lubrication & Rotating Equipment
A technical-commercial role where you solve real industrial problems, not just sell products.
BioKem Oil Services is seeking an experienced and commercially minded Sales & Technical Manager to join our team following the retirement of our long-serving Sales & Technical Manager.
This is a key position within an established specialist business servicing the industrial lubrication, oil purification and plant reliability sectors.
We are not necessarily looking for a traditional salesperson.
The ideal candidate may come from the lubricants industry, but we are equally interested in speaking with experienced people from rotating equipment, mechanical engineering, power generation, turbines, industrial maintenance, reliability or condition monitoring who have strong customer-facing skills and an interest in developing the commercial side of their career.
About the role
BioKem has an established customer base and a significant history of successfully completed projects.
As a result, much of this role involves maintaining and developing relationships with organisations that already know us and understand our capabilities.
Our customers include industrial end users, major Tier 1 contractors and constructors, maintenance organisations and OEMs, including manufacturers and service providers associated with turbines and other critical rotating equipment.
The role combines technical problem solving, customer engagement and business development.
You will work directly with customers to understand lubrication and contamination-related problems, review oil analysis and laboratory results and help determine the most appropriate solution.
Depending on the application, that solution may involve:
Oil purification, filtration or dehydration
Removal of particulate, water, varnish or other contamination
Rental of specialist oil treatment equipment
On-site oil flushing and purification services
Lubricant or hydraulic system remediation
Investigation of abnormal laboratory results
Development of practical solutions for critical lubrication systems
Coordination with BioKem's technical and field services personnel
Importantly,
this is consultative technical sales.
Our objective is to understand the customer's problem and recommend the right solution rather than simply sell a particular product.
The commercial side
You will take responsibility for maintaining and developing relationships across BioKem's existing and prospective customer base.
There is a substantial database of previous and active customers, so this is not a role built around endless cold calling.
A significant part of the opportunity is re-engaging with people who already know BioKem, understanding upcoming projects and maintenance requirements and ensuring we remain front of mind when customers have lubrication, contamination or oil-system problems.
You will also develop relationships with:
Industrial asset owners and operators
Maintenance and reliability teams
Power generation companies
Mining and heavy industry
Tier 1 contractors and constructors
Turbine and rotating equipment OEMs
Engineering and maintenance service providers
We use HubSpot CRM to manage customer relationships, opportunities and sales activity, so previous experience with HubSpot or another professional CRM system will be advantageous.
Who are we looking for?
There isn't one particular background that will define the right candidate.
You may currently be a:
Lubrication engineer or technical specialist
Lubricants technical sales professional
Reliability or condition monitoring specialist
Mechanical engineer
Turbine or power generation specialist
Industrial maintenance professional
Technical sales or business development manager
Knowledge of industrial lubricants, lubrication systems, oil analysis or contamination control would be highly regarded.
However, someone with a strong engineering background and experience with turbines, compressors, gearboxes,
hydraulic systems or other critical rotating equipment could also be an excellent fit.
What will make you successful?
We are looking for someone who:
Is technically curious and enjoys solving industrial problems
Can comfortably discuss technical issues with engineers, maintenance managers and reliability personnel
Can interpret technical information and turn it into practical recommendations
Understands the importance of long-term customer relationships
Is commercially aware without needing to be a hard-sell salesperson
Is confident dealing with major industrial customers, contractors and OEMs
Can manage opportunities and customer activity systematically
Is comfortable working independently and taking ownership of customer relationships
Communicates clearly and professionally, both verbally and in writing
Previous experience interpreting oil analysis or lubricant laboratory reports would be particularly valuable, although training can be provided to the right candidate.
BioKem is an established specialist business with a strong reputation within its field.
You'll be joining a company with existing customers, established relationships, specialist equipment, experienced field personnel and proven technical capabilities.
This represents an opportunity to take ownership of an important part of the business and work across a diverse range of industries and technically engaging applications.
For an engineer or technical specialist looking to move into a broader commercial position, the role also provides the opportunity to combine engineering knowledge, problem solving, customer relationships and business development.
Timing
Our current Sales & Technical Manager, John Lagos, retires on 11 December **** after a long career with BioKem.
We are aiming for the successful candidate to commence in the new year, however we are very open to an earlier start for the right person.
An earlier commencement would provide the opportunity to work alongside John and undertake a structured handover of customer relationships, technical knowledge and current opportunities before his retirement.
#J-*****-Ljbffr
📌 Technical Sales Manager – Lubrication & Rotating Equipment (Queensland)
🏢 BioKem Oil Services
📍 Queensland