Job Description
Melbourne's The Mulberry Group are bringing their first Brisbane venue to life at The Novotel, South Brisbane.
High Road Bar and Grill is on Cordelia Street, South Brisbane, and it's here to become part of the neighbourhood.
The name says it simply: Take the High Road.
It's aspirational without being aloof, grounded in Queensland produce, reliable grill craft, and the kind of warm, unhurried hospitality that turns a first visit into a habit.
About the role
High Road is a neighbourhood grill and bar built around Queensland produce, fire-led cooking and warm, unhurried hospitality.
The Section Waiter brings that promise to the table - looking after guests with confidence, personality and care.
This is a hands-on floor role for an experienced waiter who can take ownership of a busy section from welcome to farewell.
You will know your tables, guide guests through the menu, keep service moving and create the kind of genuine experience that turns a first visit into a habit.
Key responsibilities
Prepare your section before service and take full ownership from welcome through to payment and farewell
Manage multiple tables confidently while keeping service attentive, personal and well paced
Take accurate orders, monitor courses and communicate clearly with the kitchen, bar and floor team
Keep tables and service areas clean, organised and professionally presented
Complete opening, closing and side-work duties thoroughly and support other sections when needed




Welcome guests warmly, read the table and adapt your style to the occasion
Build relationships with regulars and recognise returning and VIP guests
Make thoughtful recommendations based on preferences, appetite and budget
Know the High Road menu, Queensland produce, key ingredients and fire-led cooking techniques
Speak confidently about wine, cocktails, beer, spirits and non-alcoholic drinks and suggest suitable pairings
About you
Experience running your own section in a quality restaurant
Strong restaurant-service skills and confidence managing a busy group of tables independently
Genuine interest in food, wine, cocktails and hospitality
The ability to explain menus and pairings clearly and make natural recommendations
Current RSA certification
Warm, confident, experienced, passionate and genuine
Naturally engaging and able to make guests feel at ease
Calm, organised and attentive during busy service
Reliable, proactive, flexible and ready to help the team
Proud of the details and accountable for their section
About us
High Road is a neighbourhood grill and bar built around Queensland produce, fire-led cooking and warm, unhurried hospitality.
High Road has its own neighbourhood identity, but the role is employed by Accor through Novotel Brisbane South Bank.
You will work within Accor's Heartist culture and the hotel's people, safety and business frameworks.

📌 Wait Staff (Queensland)
🏢 The Mulberry Group
📍 Queensland