What You Will Do
As IT Support Officer, you will provide technology support at Marngoneet Correctional Centre and Karreenga Annex.
You will help staff and prisoners use technology safely and effectively.
You Will
provide responsive IT support for computers, applications and mobile devices
troubleshoot hardware, software and connectivity issues and upscale complex matters
maintain accurate IT records, equipment registers and compliance records
support video conferencing, audio visual equipment and other technology
help manage, deploy, maintain and dispose of IT equipment.
About You
A relevant qualification in information technology, information systems, business systems or a related field is desirable.
Relevant industry experience and technical skills may replace formal qualifications.
You Should Also Have
hands-on experience supporting users with hardware, software and applications
strong troubleshooting skills and good judgement about when to upscale issues
experience configuring, rebuilding, maintaining and deploying computers and IT equipment




accurate recordkeeping skills and experience with audits and compliance activities.
Ongoing, full-time role earning $81,496 - $98,955 per year, plus super.
Aboriginal and/or Torres Strait Islander (Aboriginal) people are strongly encouraged to apply.
Learn more about our Aboriginal workforce strategy.
Important Information
The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people.
We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality.
Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon.
We aim to foster a culturally safe, child safe and child friendly workplace for all children and young people we have contact with, deliver services to, or are impacted by our work.
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📌 It Officer (Geelong)
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