Casual Administration/Reception - Temporary Leave Coverage
Casual Administration/Reception – Temporary Leave Coverage
We are seeking an experienced administration/reception professional to join our Rockhampton team on a temporary casual basis to provide coverage during a period of staff leave.
The position will run for approximately4–6 weeks commencing in Januaryand will support the day-to-day operation of our office, sales, and installation teams.
Solahart is one of Australia's most recognised names in solar, hot water and renewable energy.
At Solahart Rockhampton, we provide solar power, battery storage and hot water solutions to customers throughout Rockhampton and Central Queensland.
We are a close-knit local team and place a strong emphasis on customer service, organisation, and keeping our sales, installation and post-installTemporary casual Administration/Reception role with Solahart Rockhampton, providing 4–6 weeks of leave coverage from January.
processes running smoothly.
About the Role
As part of our administration and reception team, you will be one of the first points of contact for our customers and will assist with the coordination of work across the business.
Your duties will include:
Answering incoming phone calls and responding to customer enquiries
Managing reception and general office administration
Booking and confirming customer appointments
Scheduling sales appointments, installations and service work
Liaising with customers, sales consultants, technicians and installation teams
Returning missed calls and following up customer enquiries




Entering and maintaining customer and job information in our CRM and other business systems
Preparing and processing job documentation
Assisting with invoicing and other basic accounts administration
Assisting with warranty and service enquiries
Printing and preparing job sheets and other documentation for field staff
Monitoring emails and directing enquiries to the appropriate team member
Assisting with general filing, record keeping and data entry
Supporting the wider team with general administrative tasks as required
About You
We are looking for someone who is organised, confident and capable of stepping into a busy office environment with minimal supervision.
The ideal applicant will have:
Previous administration, reception or customer service experience
Strong organisational and time-management skills
Excellent written and verbal communication skills
Confidence speaking with customers over the phone
Good computer skills and the ability to learn new systems quickly
Strong attention to detail
The ability to prioritise competing tasks and stay organised in a busy environment
A proactive approach and willingness to assist wherever required
The ability to work both independently and as part of a small team
Experience in the solar, electrical, plumbing, construction or trade-services industries would be advantageous but is not essential.
This is atemporary casual position for approximately 4–6 weeks commencing in January, providing leave coverage within our Rockhampton office.
If you are an experienced administrator who enjoys a diverse role, working with customers and keeping a busy office organised, we would like to hear from you.
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📌 Casual Administration/Reception - Temporary Leave Coverage (Rockhampton)
🏢 Solahart
📍 Rockhampton