We are looking for a reliable, organised and customer-focused Office & Customer Service Assistant as part of continued growth of our client's operations in
Belrose, Sydney
.
About the Role
This is a diverse role suited to someone who enjoys working with customers, processing orders and keeping day-to-day office operations running smoothly.
You'll work across
customer service, administration, order processing, inventory and warehouse support
, with the opportunity to develop your product and technical knowledge.
Your responsibilities will include:
Responding to customer enquiries via email and telephone
Processing customer orders, invoices and quotations
Providing customer support and following up enquiries
Identifying parts and products and assisting with enquiries
Tracking orders and coordinating deliveries
Managing warranty claims and related administration
Supporting stock control and inventory management
Assisting with general office administration and purchasing
Coordinating travel bookings including flights, accommodation and car hire
Maintaining office, kitchen and warehouse supplies
Assisting with social media and marketing activities
Supporting events, exhibitions and trade shows
About You
Experience in an industrial, engineering, manufacturing, electrical or technical environment would be highly regarded,



but we're equally interested in people with strong customer service and administration skills who are keen to learn.
We're looking for someone who is:
Experienced in customer service, administration or order processing
Confident communicating with customers by phone and email
Highly organised with strong attention to detail
Comfortable managing multiple tasks and priorities
A positive, reliable and team-oriented person
Willing to learn technical products and processes
Comfortable working across both office and warehouse environments
Able to work independently while contributing to a wider team
The following would be advantageous:
SAP or ERP experience
Industrial, engineering, manufacturing or technical product experience
A forklift licence is
preferred but not essential
.
The successful candidate will be supported to obtain a licence, if required.
What's on offer?
$75,000 - $80,000 + Superannuation
, depending on experience
Full-time, permanent position
On-site parking
Flexible start/finish times
Long-term career development opportunities
If you're an organised and customer-focused professional looking for a role where
no two days are exactly the same
, we'd like to hear from you.
Please note that applications will only be considered from candidates with the appropriate approval to work in Australia; no visa or sponsorship is available for this role.
#J-*****-Ljbffr

📌 Office & Customer Service Assistant (Sydney)
🏢 Austcorp Executive
📍 Sydney