Job Description
At Circuitwise Electronics, we manufacture electronics for customers in MedTech, Aerospace and Defence.
For more than 35 years, we've earned their trust through careful work, honest relationships and a shared commitment to getting things right.
The products we manufacture change lives.
There's plenty happening at our Norwest Business Park head office.
New clients bring fresh ideas, and their projects give us a close look at remarkable technology.
We're investing in our people and equipment while Circuitwise Group grows through acquisitions across Australia and New Zealand.
You'll have the support of a broader group and the familiarity of a close local team.
We pitch in for each other here.
Engineers, production teams and account managers work together to solve problems and deliver for customers.
We're proud of the people beside us, the customers who trust us and the products we help bring to market.
We're looking for an experienced Technical Account Manager who enjoys working with engineers and manufacturers.
You'll turn complex customer needs into practical solutions and build strong, lasting relationships that work for both the customer and Circuitwise.
You're curious about how things work, and your technical background helps you get into the detail.
You also know when to make a decision and keep things moving.
You connect easily with people, ask good questions and build the kind of trust that makes difficult conversations easier.
You feel at home in a lively, open-plan workplace.
People talk across desks, pull others into a problem and work out the answer together.
You're happy to ask for help, quick to offer it and generous with what you know.
When a customer brings us a complex challenge, you enjoy bringing the right people together to find a practical answer.
You also notice where a process could work better and take the initiative to improve it.
As our Technical Account Manager, you'll own key customer relationships.
You'll be their main commercial and technical contact,



from the first conversation through to ongoing production.
Working closely with engineering, production, quality and procurement, you'll support existing products and new product introductions (NPI), manage account performance and keep customers informed.
This is a hands-on role where your judgment matters.
You'll help shape customer outcomes, improve how we work together and spot opportunities for the business to grow.
Tasks & Responsibilities
Customer and Account Leadership
Build trusted, long-term relationships with key customers
Act as the main point of contact across commercial and technical matters
Lead and engage in regular client meetings, reviews and performance discussions
Translate client needs into clear internal requirements
Grow and Strengthen Customer Partnerships
Own and develop key customer accounts, acting as a trusted commercial and technical partner
Build long-term, value-based relationships through regular engagement, reviews and collaboration
Identify growth opportunities within existing accounts and convert them into sustainable revenue
Drive Commercial Performance
Achieve sales and margin targets across your portfolio
Manage forecasts, pipelines and reporting using CRM tools
Contribute to account strategies and sales planning
Lead Technical and Manufacturing Engagement
Be the primary client interface, guiding projects from concept through to production
Translate client requirements into clear internal briefs for engineering, production and quality teams
Support clients with technical and procedural guidance throughout the manufacturing lifecycle
Quality and Delivery Excellence




Coordinate client purchase orders with material ordering and production schedules
Proactively manage issues and resolve concerns with a solutions-focused mindset
Ensure alignment with quality systems, compliance and client expectations
Cross-Functional Collaboration
Partner closely with production, engineering and purchasing teams
Share client and market insights to support continuous improvement
Contribute to internal initiatives that improve customer experience and efficiency
Qualifications & Experience
Tertiary qualification in Engineering, Manufacturing, Business/Commerce or a related discipline and/or a minimum of 3 years' demonstrated industry experience.
Experience in electronics manufacturing, contract manufacturing or regulated industries will be highly regarded
Proven experience in Account Management or Sales within a manufacturing or engineering environment
Strong combination of commercial acumen and technical understanding
Working knowledge of manufacturing processes, engineering concepts or technical products
Experience supporting customers through complex product lifecycles
Strong ability to communicate confidently with engineers, operations teams and senior client stakeholders
A proactive, solutions-focused mindset with robust attention to detail
Confidence managing multiple priorities in a fast-paced, production-driven environment
Excellent written and verbal communication skills, with the ability to bridge technical and non-technical conversations
Proficient in Microsoft Office products, including Word, PowerPoint and Excel
Excellent project management and organisational skills
Why Work With Us?
Work closely with technical experts in a collaborative, fast-paced manufacturing environment
Be part of a collaborative team that values expertise and accountability
Influence outcomes across engineering, production and commercial teams
Be part of a business focused on quality, continuous improvement and long-term client partnerships

📌 Technical Account Manager (New South Wales)
🏢 Circuitwise Electronics
📍 New South Wales