MMG Auto - Service is seeking a dedicated and professionalService Receptionistto join our team in Moorooka, Queensland.
This is afull-time positionthat plays a crucial role in delivering exceptional customer service and ensuring the smooth operation of our automotive service department.
As the first point of contact for our customers, you will be instrumental in creating a welcoming and efficient experience whilst managing administrative tasks that keep our service centre running seamlessly.
What you'll be doing
Greeting customers in a warm and qualified manner as they arrive at the service centre
Answering and directing phone enquiries, booking service appointments and managing the appointment schedule
Processing customer invoices, payments and issuing receipts using point-of-sale systems
Recording vehicle details and service requirements accurately on customer intake forms
Providing customers with quotations and explaining service recommendations in a clear and friendly manner
Liaising between customers and the service team to ensure jobs are completed on time and to specification
Managing customer follow-ups and ensuring satisfaction with completed work
Maintaining organised reception areas and service waiting rooms
Handling administrative tasks including filing, data entry and correspondence
Supporting the wider team by assisting with basic administrative duties as required
What we're looking for
Proven experience as a receptionist, ideally within an automotive service environment or similar customer-facing role
Strong interpersonal and communication skills with the ability to interact professionally with customers and colleagues
Proficiency in using computer systems and point-of-sale software,



including Microsoft Office applications
Excellent organisational skills with the ability to manage multiple tasks and priorities effectively
Attention to detail and accuracy when processing information and handling transactions
A friendly and patient demeanour with a genuine commitment to outstanding customer service
Ability to work independently and as part of a team in a fast-paced environment
Basic knowledge of automotive terminology and services would be advantageous but not essential
Flexibility to adapt to the needs of the business
What we offer
At MMG Auto - Service, we pride ourselves on fostering a supportive and inclusive workplace culture.
We offer our team members competitive remuneration, opportunities for professional development and training to enhance your skills within the automotive industry.
You'll benefit from working with a dedicated team that values your contribution and is committed to your success.
We provide a pleasant working environment and encourage a positive work-life balance.
As part of our organisation, you'll have the opportunity to build a rewarding career in the automotive trades sector.
About us
MMG Auto - Service is an established automotive service and parts provider located in Moorooka, Queensland.
We are committed to delivering high-quality service and parts solutions to our valued customers.
Our team is passionate about the automotive industry and dedicated to providing professional, reliable and friendly service.
We pride ourselves on our technical expertise, attention to detail and customer-focused approach.
We believe in building strong relationships with our customers and creating a welcoming environment where both customers and staff feel valued.
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📌 Service Receptionist (Queensland)
🏢 Moorooka Motor Group
📍 Queensland