Newcomb Smiles Dental Clinic – Geelong VIC
Newcomb Smiles Dental is a growing, modern dental practice in Geelong's eastern suburbs, part of the same ownership group as the well-established Dove Dental Waurn Ponds.
We're building a close-knit, patient-focused team and looking for a Practice Manager who wants to help shape that culture as the clinic grows.
About the Role
We're seeking an experienced Practice Manager to run the day-to-day operations of Newcomb Smiles Dental, working closely with our Principal Dentist.
As a smaller, growing practice, this is a genuinely hands-on management role.
Alongside running the business side of the clinic, you'll be comfortable stepping onto the front desk or lending a hand chairside during busy periods, staff absences, or as the practice scales.
As Newcomb grows, we expect this role to move further into full-time practice management - this is a chance to help build that growth, not just manage around it.
Key Responsibilities
Oversee daily clinic operations, patient scheduling, and workflow across clinical and front-of-house teams
Manage staff rostering, leave requests, recruitment support, and day-to-day HR administration
Ensure compliance with dental industry regulations, infection control standards, and workplace health & safety requirements
Manage patient billing, health fund claims, and basic financial administration (Xero)
Maintain and optimise use of CareStack practice management software
Handle patient enquiries, complaints,



and service recovery with a calm, professional approach
Step in on reception and basic chairside/dental assisting support during busy periods, staff absences, or as the practice scales
Act as the key point of contact between clinical staff, admin staff, and practice ownership
About You
Previous experience as a Practice Manager or senior admin/operations role in a dental or allied health setting (essential)
Strong understanding of dental practice workflows and patient scheduling systems
Confident managing a small team, with excellent communication and conflict-resolution skills
Organised, proactive, and genuinely happy to pitch in wherever needed in a small, growing team
Reception or dental assisting experience is a strong plus, though not essential — full training provided for any hands-on clinical support tasks
Sound understanding of workplace relations basics — Fair Work obligations, leave entitlements, rostering fairness
Motivated by the opportunity to grow a role alongside a growing practice, rather than step into a fixed, fully-defined position
What We Offer
Market-competitive salary, negotiable based on experience
The opportunity to help shape a growing practice from an early stage, with the role itself evolving as the clinic grows
Supportive ownership genuinely invested in staff wellbeing and professional development
A collaborative, low-drama team workplace
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📌 Practice Manager (Geelong)
🏢 Newcomb Smiles Dental Clinic
📍 Geelong