Client Services Administrator - Chartered Accounting Firm | Sunshine Coast
Clarke McEwan Accountants and Business Advisors – Maroochydore QLD
Join a respected Sunshine Coast accounting firm where no two days are the same.
About Clarke McEwan Accountants & Business Advisors
Clarke McEwan Accountants & Business Advisors is a well-established Chartered Accounting firm located in the heart of Maroochydore on the beautiful Sunshine Coast. For over 25 years, we have been helping business owners, professionals and investors achieve their financial and business goals through personalised accounting, taxation and business advisory services.
We pride ourselves on delivering exceptional client service and building long-term relationships with our clients. As a boutique firm, every team member plays an important role in our success, and we value professionalism, initiative, teamwork and a positive attitude.
We are currently seeking an experienced Client Services Administrator to become an integral part of our team.
About the Role
This is a diverse and rewarding role ideally suited to someone with experience in a public practice accounting environment who enjoys both client interaction and administrative responsibilities.
We are looking for a genuine team player who is happy to assist across all areas of the practice. One moment you may be welcoming clients and managing incoming calls, while the next you may be assisting with ASIC compliance, workflow management, client correspondence, ATO administration or document preparation.
This role offers variety, responsibility and the opportunity to become a valued member of a close-knit professional team.




Key Responsibilities
Providing a professional and friendly first point of contact for clients
Managing front-of-office reception and incoming telephone enquiries
Supporting accountants and management with day-to-day administrative tasks
Preparing, collating and distributing client documentation via our digital signature platform
Managing electronic correspondence and client communications
Processing ATO lodgements and correspondence
Assisting with ASIC compliance administration
Assisting with company and trust registrations and maintenance
Creating and managing workflow tasks within our practice management system
Maintaining confidential client records and documentation
Liaising with government departments including the ATO and ASIC
Assisting with debtor management and client follow-up
General office administration and practice support
About You
Previous experience working within an accounting or professional services firm
Strong administration and organisational skills
Excellent attention to detail and accuracy
A professional and confident telephone manner
Outstanding written and verbal communication skills
Strong time management and multitasking abilities
A proactive attitude and willingness to take ownership of tasks




A high level of professionalism, discretion and confidentiality
Strong technology skills and the ability to learn new systems
The ability to work independently and as part of a team
Experience That Will Be Highly Regarded
Public practice accounting administration experience
ASIC compliance administration
Company and trust registrations
ATO correspondence and lodgement processes
Workflow and practice management systems
Debtor management and client follow-up
Xero Practice Manager (XPM)
Microsoft Office 365 including Outlook, Word, Excel and Teams
While experience with the above software is desirable, applicants with strong public practice administration experience and the ability to learn new systems are encouraged to apply.
Why Join Clarke McEwan?
Established and respected Sunshine Coast accounting firm
Beautiful Cotton Tree waterfront location
Supportive and friendly team culture
Wide-ranging role with exposure to all aspects of practice administration
Modern cloud-based and paperless systems
Opportunity to develop valuable public practice administration skills
Long-term career opportunity within a stable and growing firm
Convenient location close to cafes, shops and local amenities
Remuneration
An attractive salary package will be negotiated based on the skills, experience and value the successful applicant brings to the role.
For more information about our firm, please visit
All applications will be treated with the strictest confidentiality. Only successful applicants will be contacted.
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📌 Client Services Administrator - Chartered Accounting Firm | Sunshine Coast (Queensland)
🏢 Clarke McEwan Accountants and Business Advisors
📍 Queensland