Job Description
Allied Health Receptionist – Hervey Bay (Casual Position)
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An opportunity exists for a suitably qualified receptionist to work in a modern, fast paced allied health practice. The receptionist is the first point of contact for our valued clients and as such, we place the utmost importance on ensuring they receive a professional, compassionate, and friendly service by delivering a positive patient experience at all times.
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We are seeking a person who possesses the following:
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Outstanding customer service and personal skills
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A caring and compassionate nature
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Reliable, punctual, and well presented
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Polite and transparent phone manner
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Demonstrated high level of interpersonal and communication skills – both verbal and written
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Ability to manage a busy work environment
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Exceptional time management and organisational skills
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Ability to maintain a high level of composure, professionalism, and confidentiality at all times
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Proven ability to work autonomously as well as part of a team
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Attention to detail and accuracy in record keeping is essential
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Demonstrated proficiency in computer skills – notably Microsoft office suite and the ability to easily learn new programs is essential
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Ability and willingness to learn new skills and participate in training as required
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Prior experience in a similar role/environment will be highly regarded.
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Previous experience using Nookal is advantageous and will be highly regarded.
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Previous experience in medical billing programs in a health care setting
(HICAPS/Medicare/DVA/Workcover
and insurance claims) is advantageous and will be highly regarded
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You will be responsible for the following:
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Greeting clients and recording accuratedetails
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Answering the phone, making calls and appointments
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Managing and maintaining accurateclient records using the Practice Management Software (Nookal)
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Patient billing and payment collection
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Managing confidential records
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Supporting allied health professionals with administrative tasks and client care
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Liaising with other health professionals and external stake holders as required.
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📌 Allied Health Receptionist (Queensland)
🏢 Paul Ryan Physiotherapy
📍 Queensland