XPT SoftwareAustralia PTY Ltd, incorporated in ****, is a Software Services company
XPT works with topclients across Australia in Banking, Insurance, Telecom,Retail, Energy, Mining and Manufacturingdomains.
We have 120+technocrats in Australia working at our clientlocations.
XPT SoftwareAustralia is part of group companies which has globalpresence across India & Europe.
We have served100+ clients globally, fulfilling their onsite-offshoreneeds.
The SeniorProduct Analyst provides advanced analytical and strategic insight to informengagement, experience design, and product decision-making across the Group'sretail businesses — including supermarkets, liquor, and group platforms. Thisrole leads the discovery and analysis of customer behaviour, productperformance, and business processes to identify opportunities for improvementand innovation. The Senior Product Analyst partners closely with ProductManagers, Designers, Engineers, and business stakeholders to ensure thatproduct strategies and design decisions are data-driven, evidence-based, andaligned with enterprise goals. The role also contributes to building analyticalcapability within the product organisation — developing frameworks, tools, andbest practices for measuring customer engagement, usability, and valuedelivery. Through thought leadership, mentoring, and collaboration, the Senior Product Analyst helps drive a culture of curiosity, experimentation, andcontinuous improvement, ensuring that every product initiative deliversmeasurable impact and enhances the Group's retail experience.
KeyResponsibilities
Domain Technologyteams – Product, Architecture, Engineering, Quality, Delivery, ServiceOperations
BusinessStakeholders
Third Parties(Vendors, Strategic Partners, Contractors)
External ProjectTeams
Industry Leaders
Requirements
RequiredSkills & Qualifications
Bachelor's degree in arelevant field (or equivalent experience) Or 7+ years' experience in IT,technical analysis, or solution delivery




Proven experienceworking in complex Agile environments
Advanced analytical andproblem-solving skills, with the ability to translate data and research intoactionable insights
Strong facilitation,influencing, and stakeholder engagement skills across technical and businessaudiences
High level of dataliteracy, including understanding statistical significance and interpretingcomplex datasets
Ability to coach anduplift analysis capability, including story slicing, acceptance criteriaquality, and analytical techniques
Solid written andverbal communication skills, including the ability to document requirements andtechnical concepts clearly and concisely
Effective riskidentification and mitigation skills, particularly related to requirements,dependencies, and delivery readiness
Strong enterpriseawareness, with the ability to align product decisions to organizationalstrategy, standards, and constraints
Experience
Extensive experience workingin Agile and scaled-Agile delivery environments, leading complex analysisacross multiple teams, systems, and integrations
Proven experienceacross end-to-end product discovery, including customer research, problemframing, and hypothesis-driven exploration
Experience with datamapping, data flows, and system integrations (APIs/interfaces)
Demonstrated experiencedefining, documenting, and validating complex functional and non-functionalrequirements in large-scale, risk-sensitive environments
Experience shapingproduct strategy and roadmaps through evidence-based insights and analytics
Strong backgroundpartnering with Product Managers, Designers, Engineers, and Architects incross-functional teams
Proven experiencemanaging dependencies, risks, and ambiguity across complex delivery landscapes
Experience analysingand improving business processes to drive efficiency, automation, and bettercustomer outcomes
Experience working withenterprise platforms and integrated systems, ideally within large or complexorganisations.
#J-*****-Ljbffr

📌 Senior Business Analyst ( Product ) (Melbourne)
🏢 XPT Software
📍 Melbourne