Automotive Parts Sales & Customer Service (Queensland)

Automotive Parts Sales & Customer Service (Queensland)

27 Sep
|
Lightning HR
|
Queensland

27 Sep

Lightning HR

Queensland

Automotive Parts Sales & Customer Service
StreetFX | Darra, Brisbane | $60,000–$70,000 + Super | Full-Time
Love cars? Turn that knowledge into a career.
StreetFX is looking for an Automotive Parts Sales & Customer Service team member to join our growing team in Darra.
No automotive sales or parts interpreting experience? No problem. We'll train you.
What we're really looking for is someone who knows and loves cars, communicates well, enjoys helping people and wants to build a long-term career in the automotive industry.
Your knowledge might come from working on your own cars, modifying them, motorsport, 4x4ing, workshops, study, helping mates with builds or spending far too much time researching parts online.
If you know cars, we can teach you the sales side.
The Role
This isn't just answering phones and processing orders. You'll help customers work out what they need, research the right products and provide genuine solutions.
You'll be involved in:
Helping customers identify suitable parts and vehicle upgrades
Researching products, applications and vehicle fitment
Providing pricing, stock and availability information
Comparing products and explaining options
Preparing quotes and following up customers
Processing and tracking orders
Liaising with suppliers and our warehouse
Managing backorders, freight delays and ETAs
Assisting with returns, warranties and cancellations
Solving problems when things don't go to plan
Communicating with customers across phone, email, SMS and live chat
Assisting with picking, packing and customer pickups when required
One customer might know the exact part number they need. The next might simply ask, "I want my car to handle better — what should I do?"
Your job is to ask the right questions, research the options and help them find the right solution.
What We're Looking For
You don't need to be a mechanic or experienced salesperson, but you do need a genuine automotive background and a good understanding of cars.
Ideally,



you'll be comfortable talking about areas such as:
Engines and common components
Turbos and forced induction
Intake and exhaust systems
Suspension and handling
Brakes
Wheels and tyres
Driveline components
Performance modifications
Vehicle models and variants
4x4 accessories and upgrades
You'll also bring:
Great communication and people skills
Confidence speaking with customers
Strong computer and online research skills
Attention to detail
Good organisation and time management
The ability to juggle multiple customer enquiries
A willingness to learn and ask questions
Reliability and a strong work ethic
A genuine interest in building a career in automotive
Previous experience in automotive parts, workshops, dealerships, performance cars, motorsport, 4x4, automotive retail, customer service, e-commerce or sales is highly regarded, but not essential.
We'll Train You
StreetFX will provide training across:
Automotive sales and customer service
Asking the right qualifying questions
Consultative selling without being pushy
Quotes and customer follow-up
Product and fitment research
Handling objections and difficult conversations
StreetFX systems and supplier platforms
Order, supplier and freight processes
About StreetFX
StreetFX is a growing, technology-led automotive parts business specialising in aftermarket performance, 4x4 and specialist components for cars, 4x4s and motorcycles.
We supply customers across Australia and internationally and work with a huge range of automotive manufacturers and suppliers.
What's On Offer
$60,000–$70,000 + super, depending on experience and capability
Permanent full-time position
Salary review after your first 6 months and annually thereafter
Full training and ongoing development
Exposure to a huge range of automotive products and brands
Opportunity to develop technical, sales and customer service skills
Increasing responsibility as your capability grows
Supportive, practical team environment
On-site position in Darra, Brisbane
Genuine prospect to build a long-term automotive career
#J-*****-Ljbffr

📌 Automotive Parts Sales & Customer Service (Queensland)
🏢 Lightning HR
📍 Queensland

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