27 Sep
|
ETNAN
|
Victoria
Job Description
Security Guards, Crowd Control for Concerts, Sports, Events & Carnivals.
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Melbourne's ********* Spring and Summer events season is approaching, and ETNAN Security is seeking professional, reliable and customer focused Security Guards and Crowd Controllers to join our expanding events team.
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Successful applicants may have opportunities to work across concerts, sporting events, festivals, carnivals and other major events throughout Melbourne and regional Victoria.
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This is an opportunity to develop your event-security experience while working alongside a supportive and professional operational team.
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At ETNAN Security, you will help provide a protected, secure and welcoming environment for patrons, event staff, contractors and other stakeholders.
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Please note that available shifts will depend on event requirements, client allocations, employee availability, qualifications and operational needs. Casual employment does not guarantee a minimum number of hours.
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About the Opportunity
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Melbourne's ********* Spring and Summer events season is approaching, and ETNAN Security is seeking professional, reliable and customer focused Security Guards and Crowd Controllers to join our expanding events team.
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Successful applicants may have opportunities to work across concerts, sporting events, festivals, carnivals and other major events throughout Melbourne and regional Victoria.
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This is an prospect to develop your event-security experience while working alongside a supportive and professional operational team.
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At ETNAN Security, you will help provide a safe, secure and welcoming environment for patrons, event staff, contractors and other stakeholders.
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Please note that available shifts will depend on event requirements, client allocations, employee availability, qualifications and operational needs. Casual employment does not guarantee a minimum number of hours.
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Duties and Responsibilities
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Depending on your licence endorsements, qualifications and event allocation, your duties may include:
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Crowd monitoring and crowd management
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Maintaining a visible and professional security presence
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Providing helpful and respectful customer service
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Conducting entry screening, bag checks and wanding
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Managing access controlled areas
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Checking passes and accreditations
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Monitoring licensed areas and supporting RSA compliance
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Conducting roving and perimeter patrols
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Monitoring restricted, backstage and VIP areas
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Identifying and reporting hazards, incidents and suspicious behaviour
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Assisting with emergency and evacuation procedures
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Deescalating challenging situations professionally
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Completing incident reports and operational documentation
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Following site instructions, safety procedures and lawful directions
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Mandatory Requirements
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Applicants must:
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Hold a current Victorian private security licence with the appropriate Security Guard and/or Crowd Controller endorsement
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Hold a current Victorian Responsible Service of Alcohol (RSA) certificate, or be willing and able to obtain one before commencing relevant assignments
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Have the legal right to work in Australia
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Be available to work flexible hours, including evenings, weekends and public holidays
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Have reliable transport or another reliable means of travelling to allocated work locations
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Be able to perform the inherent requirements of the position, with reasonable adjustments where applicable
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Additional Requirements
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Depending on the event, client or work location, applicants may also be required to:
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Hold a current First Aid certificate, or be willing and able to obtain one before commencing relevant assignments
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Hold a current Working with Children Check, or be willing and able to obtain one before commencing relevant assignments
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Obtain additional client-specific qualifications, inductions, training or accreditations
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Applicants who do not currently hold First Aid RSA or a Working with Children Check may still apply but could be required to obtain them before accepting particular assignments.
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Experience
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Previous experience in major events, crowd management, venue security, hospitality,
customer service or a similar public-facing role is highly regarded.
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Recently licensed applicants with the right attitude, professionalism and communication skills are also encouraged to apply.
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Skills and Attributes
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We are looking for people who demonstrate:
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Professional presentation and behaviour
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Strong customer service skills
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Clear and respectful communication
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Sound judgement and situational awareness
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Effective conflict resolution and de escalation skills
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Punctuality and reliability
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The ability to follow procedures and lawful directions
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The ability to remain calm in busy or challenging environments
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A proactive and team-focused attitude
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Respect for patrons, colleagues and people from diverse backgrounds
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What We Offer
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Opportunities to work across Victoria's **** events calendar
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Casual employment with weekly pay
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Pay in accordance with the Security Services Industry Award **** [MA******], including applicable penalties and allowances
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A professional and supportive team environment
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Experience across a range of event security functions
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Opportunities for reliable and high performing employees to be considered for future assignments and increased responsibilities
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Diversity and Inclusion
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ETNAN Security is committed to creating a respectful, inclusive and diverse workplace.
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We encourage applications from:
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Women
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Aboriginal and Torres Strait Islander peoples
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LGBTQIA+ people
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People from culturally and linguistically diverse backgrounds
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Veterans and current Defence reservists
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Young and recently licensed security officers
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Experienced Crowd Controllers and event security professionals
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All applicants will be assessed according to the requirements of the position, their qualifications, suitability, availability and operational needs.
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Why Join ETNAN Security?
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ETNAN Security is a Victorian security provider committed to professionalism, reliability, safety and respectful customer service.
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If you are interested in major events, enjoy working with people and can contribute to a protected and positive event experience, we would like to hear from you.
📌 Security Guards, Crowd Control For Concerts, Sports, Events & Carnivals. (Victoria)
🏢 ETNAN
📍 Victoria