Job Description
MBC Group Services is seeking a highly organised, technology-savvy administrator who enjoys building strong client relationships and creating efficient ways of working. This is an opportunity to become a central part of a growing accounting firm where you'll influence client experience, support business operations and contribute to ongoing process improvement.
n
We're looking for someone who enjoys finding better ways of working, embraces technology and takes pride in creating efficient, well-organised systems. You'll work with modern cloud-based platforms including Xero, FYI, CAS 360 and DocuSign while helping the firm continuously improve processes and client experience.
n
As the firm continues to advance, there will be opportunities to take on greater responsibility and continue your career development in a team focused environment.
n
Why Join MBC Group Services?
n
MBC Group Services is a 25-person accounting firm with a strong reputation for building long-term client relationships and delivering high-quality advice.
n
n
Supportive Team Culture – Work in an easy-going, collaborative environment where the team work together to provide excellent client service.
n
Relationship-Driven – Be part of a firm that values strong, long-term partnerships with clients and each other.
n
Quality Client Base – Work with clients across agriculture, trades, earthmoving and hospitality, with a focus on quality client relationships over volume.
n
Forward-Thinking Firm – Work with modern cloud-based systems and digital workflows that streamline processes, improve efficiency and support a better client experience.
n
Stable & Growing Business – Join a firm with clear growth plans and a role that can grow with you over time.
n
n
MBC Group Services is seeking a highly organised, technology-savvy administrator who enjoys building strong client relationships and creating efficient ways of working. This is an prospect to become a central part of a growing accounting firm where you'll influence client experience, support business operations and contribute to ongoing process improvement.
n
We're looking for someone who enjoys finding better ways of working, embraces technology and takes pride in creating efficient, well-organised systems.



You'll work with modern cloud-based platforms including Xero, FYI, CAS 360 and DocuSign while helping the firm continuously improve processes and client experience.
n
As the firm continues to advance, there will be opportunities to take on greater responsibility and continue your career development in a team focused environment.
n
Why Join MBC Group Services?
n
MBC Group Services is a 25-person accounting firm with a strong reputation for building long-term client relationships and delivering high-quality advice.
n
n
Supportive Team Culture – Work in an easy-going, collaborative environment where the team work together to provide excellent client service.
n
Relationship-Driven – Be part of a firm that values strong, long-term partnerships with clients and each other.
n
Quality Client Base – Work with clients across agriculture, trades, earthmoving and hospitality, with a focus on quality client relationships over volume.
n
Forward-Thinking Firm – Work with modern cloud-based systems and digital workflows that streamline processes, improve efficiency and support a better client experience.
n
Stable & Growing Business – Join a firm with clear growth plans and a role that can grow with you over time.
n
n
Your Role
n
As a key member of our Client Services team, you will play an important role in keeping the business running smoothly and delivering a high-quality client experience. Your responsibilities will include:
n
n
Acting as a key point of contact for clients, including managing phone and email
enquiries/reception
duties and creating a professional and supportive experience.
n
Collecting and organising client information to support Accounting, Bookkeeping and SMSF teams.
n
Coordinating meetings, managing diaries and scheduling appointments.
n
Preparing,



distributing and lodging documents and reports.
n
Maintaining accurate records across systems including FYI, Xero, CAS 360 and DocuSign.
n
Supporting compliance processes such as ASIC renewals and audit administration.
n
Assisting with general office coordination, including maintenance and administration tasks.
n
Assisting with marketing activities, including events, social media and promotional opportunities.
n
Managing competing priorities and ensuring deadlines and workflows stay on track.
n
Contributing to process improvements and supporting a positive, professional team culture.
n
n
What You Bring
n
n
Strong administration experience (experience in an accounting or professional services firm highly regarded).
n
Confidence interacting with clients, both in person and across phone and email.
n
Excellent organisation skills with the ability to manage multiple priorities and deadlines.
n
High attention to detail and a proactive, solutions-focused approach.
n
Strong communication skills and the ability to work across multiple teams.
n
Strong digital literacy and confidence learning new systems, with an interest in technology-enabled ways of working (experience with Xero, FYI, CAS 360 is desirable).
n
A positive, professional attitude and willingness to support team success.
n
A genuine interest in building a long-term career in administration, with strong potential for future growth.
n
Formal qualifications are not essential; however, a Cert III or IV in Business Administration is advantageous.
n
Full Australian working rights.
n
Drivers license required.
n
n
Take the Next Step in Your Admin Career
n
If you're looking for a role where you're genuinely valued, trusted, and given the opportunity to grow - this is your chance to build a long-term career within a respected and growing firm.
n
Only shortlisted candidates will be contacted. Thank you for your understanding.
n
Additional information
n
n
Take ownership of a varied role supporting clients, accountants & the business
n
Work with modern cloud-based systems and digital workflows
n
Make an impact across client experience, operations & process improvement
n

📌 Administrator (Orange)
🏢 Allan Hall Business Advisors
📍 Orange