Support Engineer (Sydney)

Support Engineer (Sydney)

27 Sep
|
XPT Software Australia Pty
|
Sydney

27 Sep

XPT Software Australia Pty

Sydney

Job DescriptionMust Have Skills: 5+ years of experience in DNS operations/support, with at least 2–3 years at L3 level
Robust hands‐on experience with BIND (open‐source DNS)
Deep understanding of:
· DNS protocol internals
· Authoritative vs Recursive DNS
· TTL, caching behavior, and query resolution flow
Strong Linux/Unix system administration experience
Strong networking fundamentals:
· TCP/IP, UDP
· Latency and routing behavior
Nice to Have Skills:
 Experience with Anycast DNS deployments
 Exposure to other DNS software: Unbound, PowerDNS, Knot DNS
 Automation and scripting (Shell, Python, Ansible)
 Monitoring tools:
Prometheus, Grafana, Nagios, Zabbix
 ITIL processes (Incident, Problem, Change Management experience)
Requirements

📌 Support Engineer (Sydney)
🏢 XPT Software Australia Pty
📍 Sydney

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