Job Description
Description
Inside Sales - Communications & Security Solutions (CSS)
Anixter Australia
Sydney Location
Location Note: This position is currently based at our Silverwater office.
As part of our continued growth, we are planning an office relocation in **** to support our evolving business.
The Role
We're looking for a proactive, customer‐focused Inside Sales Representative to join our collaborative team delivering B2B Security, Networking, Datacom, and Telecom product solutions.
If you're energised by customer interaction, enjoy being busy, and get satisfaction from making things happen, this role is made for you.
Why This Role Matters
As a key point of contact for integrator customers, you'll support our Outside Sales team to manage day-to-day customer needs, provide product solutions, and a seamless customer experience.
Your ability to handle enquiries, resolve supply challenges, and spot opportunities strengthens relationships and supports revenue growth.
What You'll Do
Customer Enquiries: Handle inbound calls and emails with prompt, accurate support.
Order Management: Create and process orders with high accuracy.
Fulfilment Coordination: Verify orders, manage fulfilment, and communicate stock, lead times, and delivery updates.
Product & Solution Selling: Recommend products and alternatives that meet customer needs, while driving upsell and cross‐sell opportunities.
Value‐Added Services: Promote Wesco Anixter's supply chain service offerings, including kitting and project staging
Quoting: Support Outside Sales to prepare, issue, and follow up on quotations.
Order Status Management: Monitor open orders, backorders,



and expediting requirements.
Internal Collaboration: Work with outside sales, operations, technology support, inventory, and suppliers to resolve issues and deliver outcomes
What Success Looks Like
Strong, trusted customer relationships
Accurate and timely order processing
Proactive, solution‐based selling
Clear, professional communication at every stage, predominantly via phone
Effective qualification and development of opportunities
Smooth coordination with internal teams
Reliable ownership of customer commitments
What You Bring
Strong phone presence with the ability to sell
Excellent written and verbal communication skills
Experience in a fast‐paced customer service or inside sales environment
Technical aptitude with a willingness to learn products, system design, and solutions
Excellent administration and organisational skills
Inside Sales or relevant experience in a technology/wholesale distribution environment (highly regarded)
Experience in, or an understanding of, the security, telecommunications, infrastructure cabling, networking, or related technology industries (preferred).
About Wesco Anixter
We build, connect, power, and protect the world.
Wesco Anixter is the international go-to-market brand of Wesco, combining the scale and resources of a global organisation with strong local knowledge and in-country expertise.
In Australia and Recent Zealand, our businesses operate across commercial sales, distribution, security, networking, communications, and data centre solutions, as well as the manufacture of unified video, access, and security systems.
This role sits within our legacy business, under Anixter Australia.

📌 Inside Sales Representative (Sydney)
🏢 Wesco
📍 Sydney