Job Description
Are you passionate about adventure, outdoor sports, and travel? Join our dynamic team at Roof Racks Galore and be a part of the exciting world of roof rack solutions. We are seeking a dedicated Roof Rack Customer Service Expert who shares our enthusiasm for exploration and understands the importance of quality roof racks in enhancing outdoor experiences.
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Why Work for Roof Racks Galore?
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Full On-site Training and Career Development Opportunities
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Employee Discounts
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Brand Merch
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Who are we looking for?
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A proven track record in excellent customer service.
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Well-developed written, verbal and interpersonal skills
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Manage priorities and ability to multitask
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Good knowledge of motor vehicle brands and models is important.
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Enjoys meeting current people and delivering the right solution for the customer.
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Intermediate Computer Skills
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Eagerness to Continuously Learn
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Robust Work Ethic & Organisation Skills
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Roles and Responsibilities:
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Providing friendly and accurate customer service about products and services
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Log details and all calls, emails, and communications received.
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Ability to maintain and pursue product knowledge
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Maintain our standard for store/personal presentation. (Webstore)
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Dealing with customer queries/complaints and offering solutions
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If you think you are a great fit for our team and like working in a fun and friendly environment.
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The remuneration package will be subject to experience.
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Only shortlisted applicants will be contacted.