A trusted leader in traffic management services
Permanent role – Bayswater head office
Attractive salary & package inclusions
The Organisation
Since founding in ****, Overwatch Traffic Services have been contributing to Perth's growth and safety by providing top tier traffic management services to projects around the city and across WA. Their expert team of traffic controllers and traffic management staff deliver outstanding results for every client while prioritising safety on every worksite. Overwatch also provides a comprehensive range of traffic control signage and equipment hire, ensuring no Perth project goes without what it needs to manage on site traffic safely and effectively. Their services span:
Traffic control solutions
Traffic management plan development and design
Permits and RTM approval
Event management
Traffic signage and equipment hire
Benefits & Culture
Attractive salary package + car, phone and laptop
24 office based staff and 200+ casual traffic management staff
Dynamic and supportive team environment
Career development opportunities with a growing market leader
The Role
Reporting to the Managing Director and leading the Operations and Scheduling functions, you will take full ownership of day to day delivery across a high volume, fast paced operation. With 50 to 200 projects live at any one time and a large casual, field based workforce delivering across Main Roads WA, building, utility, civil and event projects, this is a role for a decisive operational leader; one skilled at ensuring many moving parts run cleanly and astute with the right judgement calls, thus reducing day to day operational problem solving reaching senior management. Specifically, you will:
Oversee Operations & Scheduling, ensuring accurate resourcing and potential errors are caught and resolved early
Own the resource and docket process so paperwork is completed, tracked and reconciled, and billable work is always accounted for
Hold Operations, Scheduling, Supervisors and staff accountable for performance,



process and outcomes, partnering with HR on conduct, attendance and staffing issues
Look after key clients operationally, spotting and resolving concerns before they escape
Identify recurring operational failures and implement practical prevention systems
Coordinate accurate information workflows across HR, Finance, Operations and Scheduling
Resolve day to day issues independently, escalating only major commercial, client, safety or employment matters
Report and review collaboratively with senior management on operational performance, risks, staffing and resources
Travel occasionally to Kalgoorlie to meet clients & represent the business at regional events
Need to be available on occasion afterhours or weekends i.e. in an emergency or incident that requires escalation
About you
You are an experienced leader with 5 to 10 years in senior coordination or operations management, ideally gained from within traffic management; however, strong operators from civil construction, logistics, transport, utilities or field services are also encouraged to apply. Additionally, you are:
Experienced at coordinating 100 to 250+ employees, crews or contractors in a rapid moving, multi site, deadline driven environment
Good at process review and refinement, creating efficiencies
Commercially aware; you understand that missing dockets, poor resource allocation, overtime and operational errors impact the bottom line
Cool headed under pressure; guide teams through competing priorities whilst keeping working relationships strong
Accountable, take ownership and confidently make decisions
Knowledgeable around relevant WA traffic management & construction industry laws, guidelines and regulations or the self direction to research and learn
We value equitable recruitment practices and are committed to representing candidates reflective of the diverse organisations and communities we work with. We welcome and encourage applications from all backgrounds, ages, and identities and are happy to adjust our recruitment process to support accessibility needs.
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📌 Operations Superintendent (Western Australia)
🏢 Preferable.
📍 Western Australia