27 Sep
|
Terumo
|
New South Wales
27 Sep
Terumo
New South Wales
AsaglobalmedicaldevicecompanyoriginatingfromJapan,wepursuereliablequalityandtechnologytocontributetohealthcareinmorethan160countriesandregionsaroundtheglobe.Wepromisetowalkalongsidehealthcareprofessionalstocontinue.
SummaryoftheRole
Responsibleforachievinganagreedrevenuetargetorsalesquotabyidentifyingandgainingbusinessfromnewandexistingclients,understandingcustomersandtheirneeds,andensuringcompletecustomersatisfactionwithTerumo.ThisrolecoversboththeCardioandPeripheralVascularportfoliosofproduct.
KeyResponsibilities
Youwillbeassigneddutiesandresponsibilitieswithinyourcompetencytoperform.Thesedutiesandresponsibilitiesmayvaryinaccordancewithoperationalrequirementsinconsultationwithyou.Atpresentyourdutiesandresponsibilitiesinclude:
Understand new customer's objectives, buying criteria and decision-making processes and forming long term business partnerships in order to leverage revenue from the relationship and promote the organisation as a quality supplier with the aim of achieving "preferred" supplier status.
Negotiating price and volume discounts (where applicable) in accordance with the organisation's policies and liaising with Technical Support staff regarding technical issues to ensure client retention and continued business.
Coordinating, conducting and participating in Sales promotions, campaigns, events and displays.
Identifying and gaining new business through a sustained program of cold calling, mailing, and appointments, securing angio lab time /theatre time and following up referrals/leads and keeping abreast of competitor's Sales strategies.
2. Account Management
Working closely existing clients to determine their present and future needs and proposing suitable products, services and upgrades in order to maintain and grow revenue for the organisation.
Maintaining call rates to assure contact with assigned clients and acting as the main interface between the client and the organisation to ensure an optimal level of service is provided at all times.
Coordinating the preparation of Sales proposals, tenders/bids, contracts and Account Management plans.
Actively manage the business acknowledging the diverse customer expectations and provide clinical support across all of Terumo's customer procedures.
3. Clinical Support
Conducting product demonstrations (where applicable) and providing clinical training and support.
Be proactive in developing and maintaining the clinical skills to be able to provide case support of our products.
Efficiently managing the stock requirements and pre case coordination with customers in order to ensure optimal patient outcomes.
Providing accurate and timely case information to VAK/Terumo in order to facilitate efficient planning.
4. Administration
Responding to requests from the Customer Service and Business Support teams, assisting with timely delivery and quality of support solutions daily to customers
Maximising the use of
Salesforce as a CRM
to drive opportunity management, data integrity, and insight generation
Submitting and following up on all Product Performance Reports (PPRs) withing required timeframes as defined by Terumo QA.
Maintaining dashboards and reports that highlight key metrics and trends
All other duties as reasonably required and/or ancillary to your role.
Functional/TechnicalSkills
ProductKnowledge–understandsandisabletodefinemedicaldevicefeatures/benefitsappropriatetoallbusinessunit/specialityareas
SpecialtySales–understandsownmarketandcustomerneedswithinspecialityarea
AccountManagement–Compileinformationandmanagecommunicationacrossvariouscustomertouchpointstoensureaconsistentandpleasantexperience.
Education&Experience;
A tertiary qualification with additional
Clinical
or
Business degree/diploma
is highly desirable
Extensive proven sales track record with a
minimum of 5 years' experience
in a
hospital sales
workplace
Intermediate to Advanced MS Office skills with exposure to
CRM systems
, ideally Salesforce
Full Australian Drivers Licence with no restrictions
#J-*****-Ljbffr
📌 Sales Specialist (Peripheral Vascular) - Sydney (New South Wales)
🏢 Terumo
📍 New South Wales