Job Description
Cruiseabout Travel Consultant - Doncaster, Victoria
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Turn Your Love of Cruising into a Dream Career!
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Absolutely love cruising in all its forms: ocean cruises, river cruising, and everything in between?
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Have a passion for turning travel dreams into unforgettable cruise adventures?
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Cruiseaboutis searching for
cruiseenthusiaststo
join ourDoncaster store! If cruising is your happy place and helping customers plan the perfect getaway lights you up, this could be your next great voyage.
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Because thisisn'tjust ajob,it'sacrewyou'llbe proud to sail with. You'llturn your passion for cruising into a career, be surrounded by supportive teammates, and be genuinely celebrated for your wins. With epic travelperks, real career progression, and a culture our people rated94% Great Place to Work®,you'llfeel right at home from day one.
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WhatYou'llBeDoing
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As a Cruise Consultant, you'll be the expert guiding customers from "just dreaming" to "bon voyage!", creating cruise holidays they'll never forget.
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Quote, book, and invoice cruise bookings and packages with accuracy and flair
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Achieve monthly sales targets and KPIs
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Deliver outstanding service across walk-in, email, and phone enquiries
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Maximise every opportunity through upselling and cross-selling
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Maintain strong product knowledge to confidently recommend the perfect cruise
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Qualifications and Experience
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You'repassionate, driven, and love working toward results, especially when travel is involved.
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Proven customer service experience with exposure to sales targets
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Previoustravel or cruise experience (preferred but not essential)
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GDS experience (preferred but not essential)
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The ability to thrive in a fast‐paced environment
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Motivation,organisation,
and a love of exceeding expectations
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Opportunities
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Opportunities for onboard ship inspections and exclusive cruise discounts for your own adventures
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See the World
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Industry travel discounts and eligibility for
sponsoredFamiliarisationCruisesacross
the globe
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Endless Career Opportunities
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Grow your career across our global network—we proudly promote from within
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Sustainability at the Helm
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We'recommitted to protecting the oceans and the future of cruising through responsible and sustainable practices
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Be part of a workplace committed to reconciliation through our Reconciliation Action Plan - we proudly support Aboriginal and Torres Strait Islander inclusion, cultural safety, and dedicated cultural leave
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We'rean Equal Chance Employer and encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, and individuals from diverse cultural and ethnic backgrounds

📌 Cruiseabout Travel Consultant - Doncaster, Victoria
🏢 Flight Centre Travel Group
📍 Victoria