Job Description
Inforcer Ltd. in Melbourne is seeking a Product Support Specialist to manage day-to-day ticketing, provide 1st and 2nd line IT support, and collaborate with Engineering and Product to capture customer feedback and feature requests.
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You will triage incidents, diagnose issues in our platform, create metrics and dashboards, and help define best practices while delivering empathetic, skilled support to partners.
📌 Platform Support Specialist -- Cyber & Ai Solutions (Victoria)
🏢 Inforcer
📍 Victoria
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