Job Description
Casual Front Office and Houskeeping posisition
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Club Macquarie is seeking to appoint a reliable and self‐motivated person to join our team in a flexible all‐rounder role at our 36 room Macquarie 4 Star motel. This is a Casual position and will encompass both front office reception duties and general housekeeping, depending on the operational needs of the property.
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Key responsibilities
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Front Office - Welcome guests and manage check‐in and check‐out processes
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Front Office - manage reservations, guest enquiries, emails and telephone calls
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Front Office - process payments and maintain accurate guest records
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Front Office - provide local area information and deliver friendly, professional guest service
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Front Office - complete general reception and administrative tasks
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General cleaning and room checks
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Highly visual approach to the property's cleanliness and maintenance
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Unpacking and storage of linen in an organised and productive manner
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Assisting cleaners with the preparation of guest rooms, public areas and back‐of‐house spaces to a high standard as assigned
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Restocking guest amenities and room attendant trolleys ensuring efficient servicing of rooms
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Monitoring and promptly reporting any maintenance issues or safety concerns
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Working efficiently to meet daily room requirements
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About you
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Previous experience in accommodation; Front Desk and Housekeeping departments
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A genuine passion for customer service and creating positive experiences
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Excellent communication and attention to detail
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Positive energy and physical fitness for a hands‐on role
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Ability to work independently and efficiently to meet daily schedules
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Availability 7 days between the hours of 8am and 8pm
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About us
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Macquarie 4 Star, located at the northern tip of Lake Macquarie, is an award‐winning facility adjoining Club Macquarie, where guests can safely and securely enjoy the facilities of a licensed Club during their stay.
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Casual Front Office and Houskeeping posisition • Newcastle, NSW, AU

📌 Casual Front Office And Houskeeping Posisition (New South Wales)
🏢 Club Macquarie
📍 New South Wales