Job Description
About Us:
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Central Hotel is a vibrant venue, offering a warm and welcoming atmosphere for guests. With a commitment to providing exceptional service, we pride ourselves on being a cornerstone of our community.
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Part of a wider group with 12 hotels, we offer real career development. We employ high performing and driven managers to ensure that we can deliver on our purpose; To provide exceptional customer experiences that leave a lasting impression in our community.
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The Role:
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As Duty Manager, you will be a pivotal part of our team, overseeing day-to-day operations, managing staff, and ensuring our patrons enjoy a welcoming and enjoyable experience. Your key responsibilities will include managing bar and gaming services, coordinating the team, and ensuring compliance with all relevant regulations.
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Key Responsibilities:
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Manage daily hotel operations with a focus on the gaming floor.
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Lead and support a team to maintain high service standards.
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Handle guest inquiries and resolve any issues promptly.
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Oversee cash handling, gaming operations, and compliance.
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Uphold and enforce safety, health,



and gaming regulations.
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Oversee the bar, ensuring compliance with all policies and regulations.
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Maintain strong relationships with customers and team members, fostering a positive and welcoming environment.
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Assist in rostering, staff management, and training.
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Uphold high standards of service and cleanliness throughout the hotel.
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What We're Looking For:
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Exceptional communication and customer service skills.
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Previous experience in a duty management role within the hospitality industry advantageous, but not necessary.
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Gaming experience.
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Ability to lead a team in a fast-paced, high-energy workplace.
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Flexibility to work across a variety of shifts, including evenings, weekends, and public holidays.
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Must hold RSA and RCG certification. ARCG will need to be obtained within 6 weeks of employment.
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What We Offer:
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Competitive salary with bonus scheme, room for growth and professional development.
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A supportive and friendly team environment.

📌 Duty Manager - Central Hotel, Blacktown (New South Wales)
🏢 O'Hara Hotels
📍 New South Wales