Shift Leaders - New Store Opening | Dirk's
Casual Shift Leaders - Dirk's South Bank
Help lead the South Bank Pack
Dirk's is growing, and South Bank is next.
Following the launch of our first store at Buranda Village, we're now building the opening leadership team for our second Brisbane location, planned to open in South Bank this October.
Dirk's is a new Australian fast-casual brand serving damn positive hot dogs, sides, house sodas and soft-serve, all with big flavour, cheeky energy and a genuine love of dogs.
We're looking for casual Shift Leaders who can help us launch the store, build a solid team and set the standard from day one.
You might already be a Shift Leader, Supervisor or Team Leader. Or you might be a strong hospitality or food retail team member who is ready to step up and take on more responsibility.
The role
As a Shift Leader, you'll help run shifts and keep the Pack moving.
You'll be hands-on across the store, leading service, allocating stations, managing breaks, coaching Team Members, solving customer issues and keeping standards high when things get busy.
Leadership at Dirk's does not mean standing back and pointing. It means setting the pace, jumping in where needed and helping the people around you perform at their best.
This will initially be a casual role, with the potential for strong performers to move into part-time leadership or future management opportunities as Dirk's grows.
What you'll do
Lead rostered shifts with energy, pace and control
Allocate stations and keep service flowing smoothly
Coach and support Team Members during service
Bring our service model to life: Hello, Hustle, Heart
Maintain product quality, speed, accuracy and presentation
Manage breaks, shift priorities and customer recovery
Support opening, closing, cash handling and food safety routines
Help train and onboard new Team Members




Keep in-store and third-party delivery orders moving
Maintain a clean, organised and safe store
Escalate issues clearly to the Assistant Store Manager or Store Manager
Bring the PACK Way to life every shift
What we're looking for
You'll ideally have some experience in:
QSR or fast food
Fast-casual dining
Hospitality or cafés
Food retail
Dessert, bubble tea or another high-volume customer setting
Previous leadership experience is valuable, but it is not essential if you can demonstrate that you are ready to step up.
Most importantly, you are:
Reliable and on time
Calm and useful under pressure
Confident communicating with customers and teammates
Comfortable giving clear direction and feedback
Hands-on and willing to jump into any station
Organised and able to manage competing priorities
High-energy without being chaotic
Fair, respectful and accountable
Keen to learn and take on more responsibility
Availability requirements
We're ideally looking for people who can commit to at least
15 hours per week
.
You'll need flexibility across a rotating roster, including some:
evenings;
weekends;
public holidays;
opening and closing shifts; and
compulsory pre-opening training activities.
Our initial trading hours are expected to be around
10am to 9pm
, with the potential for later Friday and Saturday trading and breakfast shifts in future.
What's in it for you?
Join the opening leadership team at Dirk's South Bank




Be part of a growing Australian brand while it is still early
Paid induction, training and leadership development
Fast Food Industry Award rates plus applicable penalties
A Pack Meal on eligible shifts
Team discounts
Social activities and team events
A supportive culture where people have each other's backs
Potential to move into a part-time leadership role
Clear progression into Assistant Store Manager and Store Manager roles
The chance to work for a dog-friendly brand with real purpose
We're opening more stores, which means we need more leaders. If you perform, take feedback and help build strong teams, there will be room to grow.
The PACK Way
Our Culture Code is simple:
Pack First:
we've got each other's backs
Act Like an Owner:
own the outcome, keep it simple, get it done
Cheeky Energy:
positive, fun and always respectful
Keep It Real:
genuine, direct and human
Dogs are part of Dirk's DNA. Dogs are welcome, treats are free, and through Dirk's Loves Dogs we use our growth to help support more dogs in need.
Training and start timing
Dirk's South Bank is planned to open in
October ****
.
Successful applicants will need to be available for compulsory paid induction, leadership training, store preparation and soft-launch activities before opening.
Final dates may shift slightly depending on store handover. Some pre-opening training may take place at our Buranda Village store.
RSA requirement
All Shift Leaders must hold, or be willing to obtain, a valid Queensland Responsible Service of Alcohol qualification.
If you do not already hold an RSA, we can provide access to a discounted course through our preferred training partner. The cost of obtaining the qualification remains the team member's responsibility.
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📌 Shift Leaders - New Store Opening | Dirk'S (Queensland)
🏢 Dirk's
📍 Queensland